Apple Watch 10 does not unlock MacBook when the lock screen is on

I unpaired my Apple Watch 5 and removed it from my account. I paired my new Apple Watch 10 with my iPhone. When my MacBook Pro Intel Core i7 enters the sleep mode, I can unlock it by pressing any button on the keyboard and my Watch unlocks my Mac. If the lock screen is on, my Watch does not unlock my Mac when I come to it.

Apple Watch Series 10, watchOS 11

Posted on Feb 26, 2025 8:36 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 26, 2025 9:36 AM

Reset Apple Watch unlocking the Mac


Make sure Apple’s setup instructions have been followed:

https://support.apple.com/en-lamr/102442


Make sure your Mac and your Apple Watch are using the same WiFi network

o Apple Watch -> Settings -> Wi-FI -> 2nd item is the WiFi name.

o Mac -> System Settings -> Wi-Fi -> 2nd item is the WiFi name.

Both should be using the same WiFi network


Make sure you have disabled “Log out automatically after inactivity”.

System Settings -> Privacy & Security -> Advanced (at the very bottom) -> Log out automatically after inactivity -> disable [_]


Got this from:

https://discussions.apple.com/thread/255814597


On your Mac:

o Turn off unlock with Apple Watch. System Settings -> Touch ID & Password -> Apple Watch -> your Apple Watch name -> Disable [_]


o Quit Settings.


o Sleep the Mac via Apple menu (upper left corner) -> Sleep



On your Apple Watch:

o Power off your Apple Watch. Apple Watch -> Settings -> General -> Shut down, tap power icon ⏻ in the upper right corner.


o Power on your Apple Watch. After waiting a minute or so for the power off to complete, press and hold the flat oval side button next to the Digital Crown.


o Confirm you have network access, by checking the weather. Once you can see the current weather move to the next step.


o Confirm Apple Watch Bluetooth is enabled. Apple Watch -> Settings -> Bluetooth -> Scroll down to the end -> Bluetooth [X]



On your Mac:

o Wake up your Mac.


o Turn on unlock with Apple Watch. System Settings -> Touch ID & Password -> Apple Watch -> your Apple Watch name -> Enable [X]


o Test to see if it’s fixed.

2 replies
Question marked as Top-ranking reply

Feb 26, 2025 9:36 AM in response to SergeyP1994

Reset Apple Watch unlocking the Mac


Make sure Apple’s setup instructions have been followed:

https://support.apple.com/en-lamr/102442


Make sure your Mac and your Apple Watch are using the same WiFi network

o Apple Watch -> Settings -> Wi-FI -> 2nd item is the WiFi name.

o Mac -> System Settings -> Wi-Fi -> 2nd item is the WiFi name.

Both should be using the same WiFi network


Make sure you have disabled “Log out automatically after inactivity”.

System Settings -> Privacy & Security -> Advanced (at the very bottom) -> Log out automatically after inactivity -> disable [_]


Got this from:

https://discussions.apple.com/thread/255814597


On your Mac:

o Turn off unlock with Apple Watch. System Settings -> Touch ID & Password -> Apple Watch -> your Apple Watch name -> Disable [_]


o Quit Settings.


o Sleep the Mac via Apple menu (upper left corner) -> Sleep



On your Apple Watch:

o Power off your Apple Watch. Apple Watch -> Settings -> General -> Shut down, tap power icon ⏻ in the upper right corner.


o Power on your Apple Watch. After waiting a minute or so for the power off to complete, press and hold the flat oval side button next to the Digital Crown.


o Confirm you have network access, by checking the weather. Once you can see the current weather move to the next step.


o Confirm Apple Watch Bluetooth is enabled. Apple Watch -> Settings -> Bluetooth -> Scroll down to the end -> Bluetooth [X]



On your Mac:

o Wake up your Mac.


o Turn on unlock with Apple Watch. System Settings -> Touch ID & Password -> Apple Watch -> your Apple Watch name -> Enable [X]


o Test to see if it’s fixed.

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Apple Watch 10 does not unlock MacBook when the lock screen is on

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