How do I resolve a Mac login issue with a Cognizant employee account?

i have got one a1989 apple mac book pro, i got this from my friend. when i reset this mac after installation and rebooting its comes to the login page of cognizant employee. what should i do with this issue. please help




[Re-Titled by Moderator]

Posted on Feb 27, 2025 5:35 AM

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Posted on Feb 27, 2025 6:04 AM

ajai2025 wrote:

i have got one a1989 apple mac book pro, i got this from my friend. when i reset this mac after installation and rebooting its comes to the login page of cognizant employee. what should i do with this issue. please help



[Re-Titled by Moderator]



If the device is bound to Enterprise, JAMF, MDM, active directory list , DEP, Configurator ...


You will need to contact the owner/admin ("cognizant") to update/upgrade or de-provision the device.


Contact the seller to have it released from the MDM profile. The Mac cannot be used otherwise.


otherwise you have brick.

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Question marked as Top-ranking reply

Feb 27, 2025 6:04 AM in response to ajai2025

ajai2025 wrote:

i have got one a1989 apple mac book pro, i got this from my friend. when i reset this mac after installation and rebooting its comes to the login page of cognizant employee. what should i do with this issue. please help



[Re-Titled by Moderator]



If the device is bound to Enterprise, JAMF, MDM, active directory list , DEP, Configurator ...


You will need to contact the owner/admin ("cognizant") to update/upgrade or de-provision the device.


Contact the seller to have it released from the MDM profile. The Mac cannot be used otherwise.


otherwise you have brick.

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How do I resolve a Mac login issue with a Cognizant employee account?

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