iOS 18.3.1 crashing native apps; black screen in photo app and safari

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iOS 18.3.1 crashing native apps; black screen in photo app and safari

Hello all, I have iphone 16 Pro Max with iOS 18.3.1 and I have experiance in the last days that native app has a problem with running. For example calendar dropping down, I have to open the calendar again. Second topic is about photo app. When I opened the app the screen was black, display did not show me a live picture the same problem was with safari. The main web site of google was black. After hard reset everythink was alright.

I am very flustrating because I did not know that I bought the device around 1800 USD and that I will have to solve this problems. The reliability of apple is almost gone:(

How is your experience? Thanks

iPhone 16 Pro Max, iOS 18

Posted on Feb 28, 2025 12:42 AM

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Ingo2711

Community+ 2026

Level 10

82,999 points

Feb 28, 2025 3:05 AM in response to Norman_01

Yes, I force restart my iPhone after each iOS update, just to be sure.

In case there are still software issues, setting it back to factory settings on a computer would be the next step, if your device has been updated via Wi-Fi.

Restore your iPhone, iPad, or iPod to factory settings using a computer - Apple Support

Over the Air-Updates only replace new parts of the iOS software, unmodified parts remain on the device, which can cause issues sometimes.

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