Electricity flow on iPhone 16 pro max while charging
Hello All,
I am writing to report an issue with my iPhone 16 Pro Max. As this is my first iPhone, I would appreciate some clarification on this matter.
Upon charging the device, I have noticed that electric current flows over the mobile, which I can feel when pressing the left and right buttons. This sensation is quite irritating and has not been resolved by the iCare support team.
I have contacted the iCare support team, but they have provided no satisfactory explanation for this issue. Furthermore, I have observed that this problem occurs in all iPhone series used for customer demonstrations at Imagine and Aptronix, which are premium resellers of Apple. Therefore, I believe that this is a systemic issue rather than a defect in a specific model.
Given that this problem is affecting multiple devices, I am hesitant to submit my device for R&D support. I would appreciate it if Apple could provide a comprehensive explanation for this issue and take appropriate action to address it.
It is concerning that this issue has not been addressed by Apple in any official articles or publications.
One support representative suggested using a leather case to mitigate the risk of shock, but this solution is not a permanent solution.
I am concerned about the potential consequences of this issue, such as the possibility of severe shock causing injury to the user. It is also possible that Apple may require end users to undergo CPR training in the event of an emergency.
I have several questions that I would like to ask the Apple team:
- If this is a common issue, why has it not been addressed by Apple?
- What measures are Apple taking to ensure the safety and protection of their users?
- Apple should take immediate action to address this issue and ensure the safety and well-being of their users.
- Is there any reasonable evidence to support this claim?
Is this a feature or what?
