Flickering lights at top of keyboard

checked plug connections and rebooted system. Lights continue to flash on top line of keyboard



MacBook Pro 13″, macOS 15.1

Posted on Feb 28, 2025 6:22 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 28, 2025 6:38 AM

1Apple_Happy wrote:

checked plug connections and rebooted system. Lights continue to flash on top line of keyboard



Have you shut down and rebooted


A SafeBoot Start up your Mac in safe mode - Apple Support will sort many anomalies

Login and test. Reboot as normal and test.


if this is an Intel Mac—

you can try resetting the System Management Controller Reset the SMC of your Mac - Apple Support


and resetting NVRAM/PRAM Reset NVRAM on your Mac - Apple Support



still no insight


run the user Diagnostic...not as definitive as Apple's own AST2 (Apple Service Toolkit) back bench diagnostic, but may kick out an error code.


Use Apple Diagnostics to test your Mac

Use Apple Diagnostics to test your Mac - Apple Support


no resolve—

In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment

Make an appointment for a "hardware issue"

Genius Bar Reservation and Apple Support Options - Apple


Outside the USA

Contact Apple for support and service - Apple Support




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1 reply
Question marked as Top-ranking reply

Feb 28, 2025 6:38 AM in response to 1Apple_Happy

1Apple_Happy wrote:

checked plug connections and rebooted system. Lights continue to flash on top line of keyboard



Have you shut down and rebooted


A SafeBoot Start up your Mac in safe mode - Apple Support will sort many anomalies

Login and test. Reboot as normal and test.


if this is an Intel Mac—

you can try resetting the System Management Controller Reset the SMC of your Mac - Apple Support


and resetting NVRAM/PRAM Reset NVRAM on your Mac - Apple Support



still no insight


run the user Diagnostic...not as definitive as Apple's own AST2 (Apple Service Toolkit) back bench diagnostic, but may kick out an error code.


Use Apple Diagnostics to test your Mac

Use Apple Diagnostics to test your Mac - Apple Support


no resolve—

In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment

Make an appointment for a "hardware issue"

Genius Bar Reservation and Apple Support Options - Apple


Outside the USA

Contact Apple for support and service - Apple Support




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Flickering lights at top of keyboard

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