iPhone 13 18.3.1 won't receive or my domain's email

The only email I can get on my new iPhone 18.3.1 is my icloud.com email


My iPhone 7 worked fine. I've been working for an entire week, with my internet provider, following instructions exactly and no email. Last try, I received email for one day and then it stopped.


I can't send email either; it says "rejected by the server".


I've been working with my provider and they seem to be stumped as well.


Please help. Thank you.

iPhone 7, iOS 15

Posted on Mar 1, 2025 8:05 AM

Reply
2 replies

Mar 2, 2025 10:59 AM in response to SravanKrA

Thank you for your response, especially the link for Apple Mail support. My @icloud.com email account won't send, only receive mail ... hope the link will help.


I finally got my domain email to work ... my IP had me change the outgoing SMTP port to 465. So far, so good.

Never had iPhone mail issues before. This 13 mini setup has been a bit like childbirth.🙄

Mar 2, 2025 12:58 AM in response to MzLortta

This process is valid for all mails (Including your Domain's email), AOL, Google, Yahoo, Outlook, Hotmail, Exchange etc etc


  1. Keep your email id and password handy
  2. Use this link to find out your Incoming and Outgoing server settings by entering your email address

Mail - Official Apple Support

If it is not available in the link above contact your email client


The GIF is self explanatory.


iCloud Account IMAP and SMTP


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iPhone 13 18.3.1 won't receive or my domain's email

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