Yellow Screen Issue After iOS 18.3.1 Update – iPhone 13 Pro

Hello,

I am experiencing the yellow screen issue that many other iPhone 13 Pro users have reported. My device, purchased in May 2022, has been kept in perfect condition—no drops, water damage, or any other physical issues.


Issue Description:


Yesterday, immediately after upgrading to iOS 18.3.1, my screen suddenly turned a solid yellow-green color, making the device unusable. I have tried force restarting, connecting to a Mac for diagnostics, and even attempting to enter DFU mode, but the issue persists.


Troubleshooting Steps Taken:


• Force Restart → No improvement, screen remains yellow-green.


• Connected to Mac (Finder) → Device is detected, but the screen does not respond.


• DFU Restore Attempt → Unable to interact due to the display issue.




Apple’s Responsibility & Request for Assistance:


Considering that this issue arose immediately after an official iOS update, I believe it is a software-related defect or a known hardware fault triggered by the update. Given that numerous users have reported similar problems, Apple should acknowledge this as a widespread manufacturing or software defect and offer appropriate repair or replacement options, even for devices out of warranty.


I kindly request an official response from Apple regarding this issue and assistance in resolving this problem without additional costs, as my device was in perfect working order before this update.


Has Apple recognized this as a known issue, and will there be an official solution soon?


Thank you for your time and support.


iPhone 13 Pro

Posted on Mar 2, 2025 11:26 AM

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Mar 2, 2025 7:42 PM in response to fbrandt

13 pro devices have a service program relating to green/white display .


To check whether your device is comes under this program visit an Apple service provider and they will diagnose the device and let you know will it cover under warranty or not .


The service program depends on the manufacture date too.

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Mar 4, 2025 8:12 AM in response to fbrandt

Hello~ Here are the current Apple Service programs and I don’t see your iPhone model listed. Click on below to review…


Apple Service Programs - Apple Support


Set up an appointment to have your iPhone checked out…


Genius Bar Reservation and Apple Support Options - Apple



Find Locations


~Katana-San~



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Yellow Screen Issue After iOS 18.3.1 Update – iPhone 13 Pro

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