Urgent Issue: iPhone Screen Turning Yellow Suddenly and Unusable!

Question

Level 1

12 points

Urgent Issue: iPhone Screen Turning Yellow Suddenly and Unusable!

📣 Attention Apple Users! 🍎

Hey everyone,

Yesterday my iPhone screen suddenly turned yellow, making it completely unusable. 😫 After researching online, I discovered that I'm not alone in experiencing this problem. There are numerous reports from other Apple users encountering the exact same issue after IOS update.

As someone who has been a loyal Apple customer, it's disheartening to see this widespread problem affecting so many of us. 📱💔 The most frustrating part is that even though my iPhone is out of warranty, I firmly believe that Apple should take responsibility for this manufacturing defect and provide a solution without any additional cost to affected customers. I urge Apple to investigate and address this issue as soon as possible.

Has anyone here encountered the same issue before and solved it? Could help to share your experiences?

#iPhoneYellowScreenIssue #AppleCustomerSupport #QualityMatters

Thank you for your support! 🙏

iPhone 13 Pro

Posted on Jul 10, 2023 7:46 PM

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Answer 1

H1290

Level 6

10,297 points

Jul 10, 2023 7:57 PM in response to yoget21

Hello yoget21!

No, you are not alone. Many users have faced this problem.

Apple won’t see your concerns here. Please share your feedback with Apple at this link: Feedback - iPhone - Apple

Unfortunately, the only way to solve this issue as of now, and AFAIK, is to get a screen replacement:

Genius Bar Reservations: Genius Bar Reservation and Apple Support Options
Locate Apple Stores & AASP’s: Find a Reseller
iPhone Service & Repair: iPhone Repair & Service - Apple Support

I hope this is helpful. Good Luck!

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Answer 2

TheLittles

Level 10

205,423 points

Jul 10, 2023 7:56 PM in response to yoget21

yoget21 Said:

"[...]Yesterday my iPhone screen suddenly turned yellow, making it completely unusable. 😫 After researching online, I discovered that I'm not alone in experiencing this problem. There are numerous reports from other Apple users encountering the exact same issue after IOS update.[...]"

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Successfully Updating an iPhone:

A. Troubleshooting an Update not Responding:

Boot Loop: Seems your iPhone is stuck in a boot loop. This can occur when updating, and it got frozen. So, user MY User Tip: How to Fix an iPhone in a Boot Loop - User Tip

B. Update Using a Computer:

Have a Computer Handy? If so, try using a computer to update. Go here: Update your iPhone Using a Computer - User Tip

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Answer 3

yoget21 Author

Level 1

12 points

Jul 10, 2023 9:09 PM in response to H1290

Hi @H1290

Thank you for your comment and the links!

However, I wonder to know if we can downgrade or revert back the IOS to the previous version? since that problem is due to some software issue, and not hardware damage, therefore, screen replacement seems like only will charge us unnecessary costs without solving the root cause, correct?

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