How can I scan my iPhone for virus?
I've already found that there are no wild viruses infecting iPhones BUT
I may have mistakenly allowed a virus to infect my phone.
Is there a virus scanner for iPhones ?
[Re-Titled by Moderator]
iPhone 7, iOS 15
I've already found that there are no wild viruses infecting iPhones BUT
I may have mistakenly allowed a virus to infect my phone.
Is there a virus scanner for iPhones ?
[Re-Titled by Moderator]
iPhone 7, iOS 15
Your cache files had been corrupted and does happen without any exploit on your device. Another time you will see this corruption in the cache files is when you see multiple app icons on the screen for the same app. That is also why you saw that Facebook had not been removed from your device, because the cache files thought it was still there, and you were not able to open the app. Doing the Force Restart clears these cache files and I actually recommend doing it after every update as that is where the corruption usually happens.
After the Force Restart, I suspect your phone is working normally and if there still is a problem with the Facebook app, you should now be able to delete it and redownload. I don't think it is necessary to do the Backup/Restore as that is just another way to clear those cache files that you have now done with the Force Restart. If we cannot convince you that you don't have an exploit on your device, then you would need to do a Factory Reset and set the device up as new. This will completely wipe your device and all data that is not stored in iCloud will be lost. The Backup/Restore just places your device in the exact same state as before the Factory Reset and also clears those cache files.
Specifically for the Facebook app, Meta just sent out another update 1 hour ago where they claim it has fixed some bugs and resolved crashes that users had reported. It is version 503.0.0. That is the most recent update for the app, along will 10 previous updates for it in just the last month. After any Facebook update, there is a potential to see problems with the app, as there is very little testing for these bugs before the update is released and it is apparent by the number of updates they have to fix bugs, that they are relying on their users to test the product.
Thank you Mr Hoffman !!!
Long story short .... Fixed!
After 3 days of trying to describe/diagnose a problem, I came to the conclusion that the problem was BENIGN. I could not resolve the issue myself even with all your help. But at least I was able to trust that whatever happened was benign. I ended taking my phone to UBREAKIFIX near me. After demonstrating the strange things happening, she pressed a few sofkeys and BANG FIXED!
You were right ! There was an issue with FB. She was able to do a "forced update" of the app and all the symptoms were resolved. It was the "reoccurring icon" from your response that fueled her actions.
Thank you again !
I don't know how she did what she did but, I was amazed that it only took a few taps. 😁
No FB and can not reload it. See items 6 thru 9 in my post.
If there was no outside intrusion I must have done something and can't undo it.
How can I scan my iPhone for virus?