Stuck on Activation Lock

Hello. I’m trying to set my Mac up for sale. I used the procedure in system settings, erase all content and settings.

Now I’m stuck on ‚activation Lock‘ It’s my Mac, I use my Apple ID with my password. Still it’s stuck. If I use the ‚last used password‘ option, it tells me that the server doesn’t respond.

what’s wrong here?


thanx

Posted on Mar 4, 2025 5:16 AM

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Mar 4, 2025 5:36 AM in response to Bossy_22

Bossy_22 wrote:

Hello. I’m trying to set my Mac up for sale. I used the procedure in system settings, erase all content and settings.
Now I’m stuck on ‚activation Lock‘ It’s my Mac, I use my Apple ID with my password. Still it’s stuck. If I use the ‚last used password‘ option, it tells me that the server doesn’t respond.
what’s wrong here?

thanx


Activation Lock helps keep your Mac secure, even if it's lost or stolen, and can improve your chances of recovering it. With Activation Lock, your Apple ID password or device passcode is required before anyone can turn off Find My, erase your Mac, or reactivate and use your Mac


Activation Lock for Mac - Apple Support

Activation Lock for Mac - Apple Support


How to remove Activation Lock - Apple Support

How to remove Activation Lock - Apple Support




you can start an Activation Lock support request.


Start a support request

If you need help removing Activation Lock and have proof of purchase documentation, https://al-support.apple.com/#/kbase



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Stuck on Activation Lock

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