Refund IPad Air and buy the new model

A few hours ago I bought the IPad Air from the Apple Store. However an hour later Apple has released that a new model of iPad Air will be released one week later with a cheaper price and more advanced. Is it possible to change it since the seller didn’t notify me about this news. Moreover if possible, because I have important function these day before the release, am I able to use til 12/3 (releasing date) then change my model immediately so that I can continue my projects

iPad Air, iPadOS 18

Posted on Mar 4, 2025 7:57 AM

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Mar 4, 2025 10:42 AM in response to rif160

This is Apple US refund policy:


Returns & Refunds - Shopping Help - Apple


Apple's 14-day grace period only applies if your bought directly from Apple, either through their online store or from an Apple-owned Retail store. If bought from a reseller, even an Apple Authorized Reseller, only the reseller's return policy applies.


To find the policy for your country, or the country where you bought the device, you can look at the links in a tiny font at the bottom of your country's Apple home page for "Shopping Help." Example:



The refund policy for your country, or the country where you purchased the device, will be there.


Remember, you are not asking Apple here but other end users. Apple will not see your question here. If you need an official Apple answer, use the "Contact Apple' link at the bottom of your Apple home page.

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Refund IPad Air and buy the new model

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