Refurbished iPhone and warranty

Hello

I went to an Apple Store to get my battery replaced on my iPhone 13 mini. The warranty of it was already expired but I was happy to pay 80 USD to get the battery replaced. While replacing the battery, Apple technicians broke the screen of the phone. Not having a screen replacement they decided to give me a refurbished 13 mini. I was happy with that, I paid the 80USD and I left.

Then at some point I receive a notification that says me that the phone is out of warranty. I called Apple, they told me that a refurbished phone gets its warranty start date from the date that the replaced phone was bought.

I think this is a non sense. My old phone was just perfect, just needed a battery replacement. Now I've a phone which is refurbished (so I don't even know why was returned to Apple) and has no warranty.


What you people suggest me to do? Just let it slide or continue the discussion with Apple?


thanks

dan

iPhone 13 mini, iOS 18

Posted on Mar 4, 2025 8:51 AM

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Refurbished iPhone and warranty

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