Ok... I'm stumped.
I just subscribed to Paramount + on my iMac through the App Store. No problems there. When I download the Paramount App on my Apple TV and on my iPhone and try to sign in (restore from iTunes purchase) it gives me a "Restore failed... no account found". It's right there on my subscriptions page on in my System Preferences. What gives??
Use of the stand alone "Paramount +" app is only for if you subscribed directly through "Paramount +" (signed up on their website). I signed up directly through Paramount + and I am able to use the stand along app using the login I created when I signed up with Paramount +.
I originally subscribed to Paramount + through the "Apple TV" app a few years ago but I no longer do because I prefer to use the separate "Paramount +" app.
Use of the stand alone "Paramount +" app is only for if you subscribed directly through "Paramount +" (signed up on their website). I signed up directly through Paramount + and I am able to use the stand along app using the login I created when I signed up with Paramount +.
I originally subscribed to Paramount + through the "Apple TV" app a few years ago but I no longer do because I prefer to use the separate "Paramount +" app.
Thank you MacRevisited. I appreciate the response. After about an hour of frustration, I think I figured it out on my end. I discontinued my subscription that I set up though my iMac and set up a subscription from the App on my Apple TV. All good now. I have no idea if I can watch Paramount on my iMac at this point but I never do that anyway so I'm not even going to try. I'll only watch it on my TV thru Apple TV, so all ok! It's odd that some Apps (Hulu for instance) that I set up on my computer allow me to watch it on my Apple TV but Paramount doesn't. I don't get it but nothing new there when it comes to technology. Anyway... thanks again for take the time to respond.
Just to avoid confusion, there is no Paramount app available on iMac, you had signed up directly in the Apple TV app (which are called Apple TV channels). So that subscription would have been available in the same app via the Apple TV box.
Hulu does not offer an Apple TV channel, signing up to that service on their website on computer will allow access using the same credentials on the Hulu app on the Apple TV box.
When you use the Paramount Plus app on Apple TV after having subscribed in Apple's app it will not work unless you choose to sign in with provider, which will give the option to select Apple TV app and sign in with your Apple account.
Alternatively, you can sign up directly with Paramount using their app (on Apple TV box or other mobile devices), which it sounds like that is what you have now done. The restore option is for when a user has restarted a subscription with Paramount directly but used their Apple account for billing.
Yes it is, you select to sign in with a partner and it will list Apple TV (see screenshots). The same applies whether you use the website or the app. I use the method all the time in order to subscribe to the channel but also have access to Paramount's app.
It may be different depending on location, I would contact Paramount so they can assist.
My issue is related, but different. I have an active Paramount + subscription that I made through Apple on my Apple TV app (it shows up as a channel).
Am traveling and trying to watch. Downloaded the Apple TV + app onto a Samsung Smart TV and … no channels! What?
Some smart TVs have only allowed the Apple TV Plus app, which means it will only provide access to the streaming service.
You would then just need to go to the Paramount Plus app (or download it onto the Samsung TV if not already available) and sign in with provider to link it to your Apple channel subscription.
Thank you! I had arrived at this same conclusion yesterday, and unfortunately, there is apparently no Apple TV app for my Samsung model. Nor is there Airplay. Frustrating - I have to watch on my IPad, within sight of my 55 inch monitor! Maybe I'll buy a USB-C to HDMI cable...
Thanks but Apple TV is not recognized as a provider
Thank you. I cannot find the “sign in with partner” option. I can only find “sign in with provider” and Apple is not a provider.
Look to see if there is an "Apple TV" app (not Apple TV+) for your model of Samsung TV. The "Apple TV +" app is for viewing Apple's "Apple TV +" subscription service content.
Why is Apple TV not recognizing my Paramount + subscription
