iPhone 7 Plus dead - won't charge - accessories locked

Hi guys, maybe someone will be able to help me... my iPhone 7plus is now dead and won't charge. it was accessories locked, so unless I unlock with the passcode, it won't charge. and now its dead. Tried different cables, usbs on computers, walls... nothing makes it charge it a bit. any ideas? my MacBook won't see it either.


Thanks guys


(the battery is brand new, so its not the issue)

iPhone 8, iOS 16

Posted on Mar 5, 2025 2:29 AM

Reply
4 replies

Mar 5, 2025 4:46 AM in response to PauIa

Hello,

Check the charging port for lint or other debris (use a bright light and a toothpick).

If your iPhone, iPad, or iPod touch won‘t charge

If no help, try this:

  1. Press and quickly release the volume up button.
  2. Press and quickly release the volume down button.
  3. Press and hold the side button until you see the Apple logo (could be as long as 30 seconds) 

The timing is a little critical, you may have to try it several times. See this for more detail:

If your iPhone, iPad, or iPod touch won‘t turn on or is frozen

Good luck.


Mar 5, 2025 7:28 AM in response to PauIa

PauIa wrote:

its not dirty, tried all the hard resets , everything. it was on ok, then the battery died and I couldn't unlock it. now it doesn't charge at all


Apple will usually evaluate the iPhone for a repair or for battery replacement service, but — if it needs a repair or anything else past (maybe) a battery replacement — it’s time for a replacement iPhone.


And if the battery is new, then either that replacement battery failed, or the repair failed.


Return it to the place that provided the battery replacement for further discussions.


If Apple: Genius Bar Reservation and Apple Support Options - Apple


Given this is an iPhone 7 (very old) and given one failed battery replacement, it’s time for a newer (used, refurb) or new iPhone. More money going into an iPhone 7 probably isn’t the best choice.

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iPhone 7 Plus dead - won't charge - accessories locked

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