Bluetooth audio stuttering issues on my iPhone 16e

Is anyone having issues with Bluetooth audio stuttering? I just upgraded to the 16e from the 13 mini and any Bluetooth device keeps hitching. The sound pauses for a second then picks back up. I’ve tried factory resetting without using an iCloud backup to see if that solved the issue but it still happening. I’m wondering if this is just early adopter troubles or an iOS 18 bug. It’s been driving me nuts!



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iPhone 16e, iOS 18

Posted on Mar 5, 2025 8:00 AM

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Posted on Mar 8, 2025 7:55 AM

I am having the same issue when iPhone 16e is connected to any bluetooth device (tried three different ones including Beats headphones). This does not happen with any other iPhone I have and had.


With Apple support tried:

- playback of music & podcasts via Apple's app, as well as music from youtube via Safari

- using it in different locations

- forced reset

- factory reset

- flight mode (mobile connect & WiFi off, Bluethooth on)

- replacing the phone with another iPhone 16e


None of that fixed it.


Support was escalated from Germany to the US. The Engineers came back with "delay is expected behavior". I was never talking about delay, but the sound cutting out, stuttering if you will.


They told me they will NOT attempt to address this issue because there are not enough complaints about this (yet). Everyone in this thread with the same problem: please open tickets with Apple's help desk and be persistent to escalate it before it gets shut down.

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169 replies

Mar 11, 2025 3:34 AM in response to Frog_T

Can‘t imagine. And if, it doesn’t matter. Its allready escalating on reddit. Slowly i got ******. I use my phone mainly for listening musik and since i have the Iphone 16e its no more fun. Apple support and service is really good but they are slow as f k. I think we have to wait until the next iOS update. Maybe as long as we are waiting for a smarter Siri 🤣. Meanwhile Huawai is launching 28 new products.

Mar 12, 2025 8:02 PM in response to oarriaga08

It is so annoying. Frankly Apple charges way to much for these phones. You'd think that with the price they'd actually have things down and be responsive for a supposed "tech giant". They've lost their "why" that Simon Sinek describes in his Ted Talk and book. Profits aren't a why...its a result.


I'll do my due diligence and reach out to their support. This is embarissing considering my Google Pixel didn't have the same issues that this phone has and it's way cheaper than Apple. Considering this can someone explain to me why apple is better as compared to it's competitors?

Mar 13, 2025 3:52 PM in response to oarriaga08

Same problem over here with the bluetooth audio stuttering on my new iPhone 16e. I've never had a problem with any other iPhone, and it is with every set of headphone and earbuds in my house. I tried all of the various fixes, and I'm so irritated by the amount of time I've spent on this, I'm just going to return the phone and go back to my old one. I have to listen to audio for work and I can't deal with the stuttering and dropped audio.

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Bluetooth audio stuttering issues on my iPhone 16e

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