Cant download anything in App Store

I have been trying to download a few apps and every time I go it ask for billing information and it’s never done that before and when I add my card it says declined but I’m not trying to purchase anything the apps are free

iPhone 14 Pro Max, iOS 18

Posted on Mar 5, 2025 1:45 PM

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Question marked as Top-ranking reply

Posted on Mar 5, 2025 1:55 PM

The apps may be free to download, but they probably have in-app purchases where that payment method would be needed. A declined payment method is not a valid payment method and if there was a previous charge that has not yet been paid, then that will need to be paid first.

If you can’t download or update apps on your iPhone or iPad - Apple Support


You can also check your Purchase History to see if you happen to have a previous purchase on your account that shows pending.

View your purchase history for the App Store and other Apple media services - Apple Support

2 replies
Question marked as Top-ranking reply

Mar 5, 2025 1:55 PM in response to babyy16

The apps may be free to download, but they probably have in-app purchases where that payment method would be needed. A declined payment method is not a valid payment method and if there was a previous charge that has not yet been paid, then that will need to be paid first.

If you can’t download or update apps on your iPhone or iPad - Apple Support


You can also check your Purchase History to see if you happen to have a previous purchase on your account that shows pending.

View your purchase history for the App Store and other Apple media services - Apple Support

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Cant download anything in App Store

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