Can't access my MacBook Pro despite correct password

Hi, I cannot access my Mac. I have tried putting in the password multiple times and I know it’s the right password because I just changed a few weeks back.



[Re-Titled by Moderator]

MacBook Pro 13″, macOS 10.15

Posted on Mar 6, 2025 6:41 PM

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Question marked as Top-ranking reply

Posted on Mar 6, 2025 6:43 PM

You may be confusing the Mac user account login password with the Apple Account (Apple ID) password. Two different and unrelated passwords.


For guidance on how to reset your login password, first please see:

If you forgot your Mac login password - Apple Support


and if you still can’t reset your password, then see:

If you can’t reset you Mac login password - Apple Support

2 replies
Question marked as Top-ranking reply

Mar 6, 2025 6:43 PM in response to sweta262

You may be confusing the Mac user account login password with the Apple Account (Apple ID) password. Two different and unrelated passwords.


For guidance on how to reset your login password, first please see:

If you forgot your Mac login password - Apple Support


and if you still can’t reset your password, then see:

If you can’t reset you Mac login password - Apple Support

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Can't access my MacBook Pro despite correct password

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