Apple tv+ on my laptop won't open the login option

For the last two months, I cannot log into my apple tv on my laptop. It is incredibly frustrating since I pay for it. I have deleted previous cookies & history. Turned my lap top off & on. Nothing seems to work with any online solutions I can find. Is anyone else having this problem?

MacBook Air 13″, macOS 14.1

Posted on Mar 6, 2025 11:32 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 8, 2025 4:27 AM

On macOS Sonoma (even all of Catalina and later), users should be able to sign in to the Apple TV app on Mac to watch Apple TV+ content there.

On computers, including the above, users may be able to use browser access to watch Apple TV+ content. Just go to tv.apple.com and sign in there, through the blue Sign In button.


On what model computer and version OS is this happening? Is it this MacBook Air running Sonoma?

What browser (version), if any, are you trying to use to watch Apple TV+ content? Have you tried a different browser?


Verify that you tried to sign in using the email address for the Apple Account to which the Apple TV+ subscription is linked. Signing in with a different email may be a cause of difficulties.


What happens when the log-in fails? Do you get an error message? What does it say?

1 reply
Question marked as Top-ranking reply

Mar 8, 2025 4:27 AM in response to chefmiami

On macOS Sonoma (even all of Catalina and later), users should be able to sign in to the Apple TV app on Mac to watch Apple TV+ content there.

On computers, including the above, users may be able to use browser access to watch Apple TV+ content. Just go to tv.apple.com and sign in there, through the blue Sign In button.


On what model computer and version OS is this happening? Is it this MacBook Air running Sonoma?

What browser (version), if any, are you trying to use to watch Apple TV+ content? Have you tried a different browser?


Verify that you tried to sign in using the email address for the Apple Account to which the Apple TV+ subscription is linked. Signing in with a different email may be a cause of difficulties.


What happens when the log-in fails? Do you get an error message? What does it say?

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple tv+ on my laptop won't open the login option

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.