iPhone 16 Pro Max Won’t Gain Charge

I bought my iPhone 16 Pro Max 20 days ago cycle count is only 17!, and now it won’t gain charge through usb C port only gains wirelessly using MagSafe 20W i sent back my phone to Apple Service center in my country and they told me they will change the motherboard not the phone! And as you kniw if they change the motherboard (Camera, Battery and Display) message appears on settings. What should I do?


I did


  • Restored my phone with Latest version using iTunes
  • Force Restart
  • Factory data reset


and nothing happens only showing Charging but it won’t gain even %1

iPhone 16 Pro Max

Posted on Mar 7, 2025 8:50 AM

Reply
1 reply

Mar 8, 2025 12:57 AM in response to soranerr0r

Search for accessories that have completed MFi certification. Once an accessory has completed MFi certification requirements and is reported to Apple as sold/distributed, it will be searchable in our public database of authorized Lightning, headset, charging, iAP-enabled, and Find My network-enabled accessories.


Learn how to identify counterfeit or uncertified Lightning-based accessories.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone 16 Pro Max Won’t Gain Charge

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.