Why was the Facetune app refund charge deducted again?

Dear Apple Support,

I recently received a refund for the Facetune app; however, I noticed that the charge has been deducted from my account again. Could you please look into this and clarify why this happened? I would appreciate your assistance in resolving this issue.

Thank you for your help.

Best regards,

lydia



[Re-Titled by Moderator]

iPhone 11, iOS 18

Posted on Mar 8, 2025 8:16 AM

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Question marked as Top-ranking reply

Posted on Mar 8, 2025 8:21 AM

Contact the Apple Support contact that you had dealt with previously. They may have assigned you a case number.


No Apple employees are participating in these public, user-supported communities and no one here has access to your privacy information nor can participate in assisting you with a refund.

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Why was the Facetune app refund charge deducted again?

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