​​ ​

The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.


You can continue to find trusted guidance and support on the official Apple Support site. 


We want to thank the community members who have contributed their time and expertise to help others with their Apple products.


How do I unlock my MacBook Air when account is locked and not taking password?

My mac password is not accepted and my mac is locked. I need it very urgently. I tried with command + R for reset mode and now it wants 1 additional hour.



[Re-Titled by Moderator]

MacBook Air, macOS 14.2

Posted on Mar 8, 2025 1:38 PM

Question marked as Top-ranking reply

Posted on Mar 8, 2025 1:57 PM

What is happening is that your Apple Account (previously called your Apple ID) is in Account Recovery mode. While in this mode, it is important to power-off any other Apple devices you have that are also logged into this same account. Please read the following support article carefully. Any attempt to access your account during this period will just delay it or permanently disable it if you keep trying. Just wait out the time period.


Ref: How to use account recovery when you can’t reset your Apple Account password - Apple Support

1 reply
Question marked as Top-ranking reply

Mar 8, 2025 1:57 PM in response to ksenia_tsocheva

What is happening is that your Apple Account (previously called your Apple ID) is in Account Recovery mode. While in this mode, it is important to power-off any other Apple devices you have that are also logged into this same account. Please read the following support article carefully. Any attempt to access your account during this period will just delay it or permanently disable it if you keep trying. Just wait out the time period.


Ref: How to use account recovery when you can’t reset your Apple Account password - Apple Support

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How do I unlock my MacBook Air when account is locked and not taking password?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.