Why am I getting a 'Face Not Recognized' error on iPhone?

[Re-Titled by Moderator]

iPhone 14 Plus

Posted on Mar 9, 2025 8:54 AM

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FaceID has stopping working - have taken all steps and still erroring After the last software update was released, I have had persistent problems using FaceID in that it is not recognised. I’ve restarted the device, reset FaceID and redid it - that was problematic as well as it didn’t recognise my face was very clearly in the boundary marks. After resetting FaceID, it worked for a couple of hours - and same problem is now being experienced. iPhone 14plus running latest OS.
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2 replies

Mar 9, 2025 9:07 AM in response to MDCampbell1

Because your face has changed in some way. Log in with your passcode, then go to Settings/Face ID & Passcode and rescan your face.

MDCampbell1 Author

Level 1

4 points

Mar 9, 2025 4:41 PM in response to MDCampbell1

i originally asked what was the little white box behind the icon ? I dnt know how that was even sent ? Weird 🤔

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Why am I getting a 'Face Not Recognized' error on iPhone?

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