How can I resolve internet connectivity issues with Apple devices?

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Vasundra Author

Level 1

4 points

How can I resolve internet connectivity issues with Apple devices?

For quite sometime I am having problems getting internet on my iPad pro13, & my iPhone 12 pro

If I take my devices near my router, then I get connected to internet.

I complained to my service provider.

An engineer came , made a check & could not find any fault with my telephone ,router etc.

When I rang talk talk my service provider an engineer asked me

if I was using apple devices.

Has anybody experienced this issue?

What to do about this problem.

Will be thankful if someone can help

[Re-Titled by Moderator]

iPad Pro, iPadOS 18

Posted on Mar 9, 2025 11:51 AM

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Answer 1

Top-ranking reply

Lawrence Finch

Community+ 2026

Level 10

239,566 points

Mar 9, 2025 11:59 AM in response to Vasundra

Do you have a 3rd party VPN installed, even if you are not using it? If so, delete the VPN profile in Settings/General/VPN & Device Management/VPN. Don't just turn it off; delete the profile. If that fixes it, you can try reinstalling VPN. However, VPN actually reduces your privacy, it does not enhance it.

Here’s another possibility→Resolve Wi-Fi and Bluetooth issues caused by wireless interference - Apple Support

How near is “near”? Wi-Fi range is about 100 feet line-of-sight, but walls and floors reduce that range significantly to as little as 30 feet.

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How can I resolve internet connectivity issues with Apple devices?

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