What is the best antvirus to clean my iPhone?

I get messages everyday that my phone 15 has anti virus on it and my battery is damaged. It needs to be corrected. This phone is not even a year old. I’ve never had this much trouble with a phone.


[Re-Titled by Moderator]

iPhone 15, iOS 18

Posted on Mar 10, 2025 9:47 AM

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Posted on Mar 10, 2025 10:02 AM

The messages you are seeing are scams to either get you to call a number and give someone our personal information or try to get you to download some software that includes a subscription.


You don't need any type of antivirus on your iPhone. Apple's security prevents any app from being able to scan files on your phone and no apps have access to the file structure. That is also why a virus cannot be embedded in the System files.


If you wish you can provide a screenshot for positive identification of the scam. You will see battery warnings on your phone when your battery requires service, but this does not come as a Message or email, you will see the warning when viewing the Battery in the Settings app.

5 replies
Question marked as Top-ranking reply

Mar 10, 2025 10:02 AM in response to 1974Campbell

The messages you are seeing are scams to either get you to call a number and give someone our personal information or try to get you to download some software that includes a subscription.


You don't need any type of antivirus on your iPhone. Apple's security prevents any app from being able to scan files on your phone and no apps have access to the file structure. That is also why a virus cannot be embedded in the System files.


If you wish you can provide a screenshot for positive identification of the scam. You will see battery warnings on your phone when your battery requires service, but this does not come as a Message or email, you will see the warning when viewing the Battery in the Settings app.

Mar 10, 2025 10:14 AM in response to 1974Campbell

Provided that you are seeing those kinds of messages on "websites", they are probably misleading ads that trying to redirect you to a particular website, get your information, etc. While searching on those kinds of websites, I may recommend using Brave or Opera as internet browsers that prevent the ads and save you from any possible trouble.


If you are seeing those kinds of messages on "apps", I recommend you delete the app from your device and notify the Apple support team about the scam activities.


For the rest, I am in the same thinking-boat as Mac Jim ID.


Best,

Mar 10, 2025 10:25 AM in response to 1974Campbell

1974Campbell wrote:

I get messages everyday that my phone 15 has anti virus on it and my battery is damaged. It needs to be corrected.


It sounds like you are getting scam messages from criminals – messages that can be presented as text messages, e-mails, pop-ups on Web sites, or pop-ups within apps.


The claim that your phone or computer has "viruses" on it is a common one in such scam messages. The claim of your hardware either being "damaged" or being about to become "damaged" seals the deal as far as the message being a pack of lies, intended to trick you into buying a worthless "security" app – or worse, into calling the helpful "tech support" criminals (who will be happy to "help" relieve you of your money).



U. S. Federal Trade Commission – How To Spot, Avoid, and Report Tech Support Scams


"Tech support scammers may try to trick you with a pop-up window that appears on your computer screen. It might look like an error message from your operating system or antivirus software, and it might use logos from trusted companies or websites. The message in the window warns you about a security issue on your computer and tells you to call a phone number to get help.

If you get this kind of pop-up window on your computer, don’t call the number. Real security warnings and messages will never ask you to call a phone number."



This phone is not even a year old. I’ve never had this much trouble with a phone.


The phone is not giving you trouble. Scammers are – and they will send these messages to you no matter what kind of phone you have, in hopes of defrauding you and getting an unearned "payday."

Mar 10, 2025 10:37 AM in response to 1974Campbell

Other recent favorites of the scammers include:

  • E-mails claiming that you have purchased, and already been charged for, something very expensive (that you never bought), and giving you a number to call within 24 hours if you want to reverse the purchase. Of course, there was no purchase and no bill. If you call the number to get a "refund", the criminals who sent the message will get your financial information (under pretext of needing it to process the "refund"), and use it to rip you off.
  • Text messages claiming that you owe money to a toll system, and need to pay up to protect your driver's license. The messages are not from real toll authorities, but from criminals pretending to be one.
  • Text messages claiming to be from the Post Office, saying that the Post Office doesn't have the Zip code it needs to deliver a package. (But they do have your cell phone number?)


All packs of lies designed to steal your money. Delete any such messages without doing what they tell you to do, or interacting with their criminal senders.

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What is the best antvirus to clean my iPhone?

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