iMac running Sequoia 15.3.1 connected via a wifi mesh network to HP OfficeJet Pro 8600. OfficeJet doesn't recognize iMac; I have to enter an IP address in the "Add Printers, Scanners, Fax" dialogue box. I can print to the printer, but I cannot scan. Again, the OfficeJet doesn't find the iMac. In the OfficeJet dialogue box, the "scan to computer" is not available, only scan to email or scan to network folder. I appreciate any help.
iMac 21.5″, macOS 15.3
Your HP OfficeJet Pro is likely experiencing a driver or network communication issue with macOS Sequoia. While printing works via direct IP, scanning is a separate function that often relies on additional protocols like Bonjour, SMB, or HP Scan software.
As such, I suggest you trying the following:
Your HP OfficeJet Pro is likely experiencing a driver or network communication issue with macOS Sequoia. While printing works via direct IP, scanning is a separate function that often relies on additional protocols like Bonjour, SMB, or HP Scan software.
As such, I suggest you trying the following:
Ok, that tells me that your HP printer has a local IP address of 192.168.7.172.
What is the IP address of your Mac. To quickly find it:
It will need to be in the same 192.168.7.x range as the printer to communicate with it. The Bonjour network protocol is required for AirPrint to locate the printer. If your devices are not in the same IP range, that is the reason why AirPrint is not working.
If the AirPrint option is not appearing, make sure AirPrint is enabled in the printer's settings on the printer itself via its administrator's control panel.
If you can ping the printer from your Mac, then you know that they are on the same subnet. Also their IP address would be similar. For example, if the IP address of your Mac is: 192.168.1.100, then if the printer's is in the 192.168.1.x range, you should be good to go. These IP addresses would be provided by your network's router. One thing you can consider is to assign a static IP address to the printer to make it easier for network client's to locate it.
Things have changed. The cat turned off the power strip, so the printer has a new IP: 192.168.86.105, and the iMac is 192.168.86.95. And now the Easy Scan works! I really appreciate your help and I have a couple of questions, if you would be so kind.
If an IP address is necessary because of the mesh network, does that mean every time the IP changes I have to reconfigure the printer?
Is there a way to configure the printer/scanner without relying on the IP address?
Thank you again for your patience and knowledge.
Thanks for the quick reply, I have a couple of questions:
1 - I have HP Utility & HP Easy Scan
2 - They are both on the same named network. I don't know how to find the subnet or to change it if different.
3 - When I go to add the printer back, the options are Default, IP & Windows. There is no AirPrint option.
Thanks again
AirPrint does not show up on the printer's admin screen.
I have attached two screenshots regarding the network and the printer. I see on the networks that the "Atwell" channels are different, one from the router and one from the mesh network.
GTR81 wrote:
If an IP address is necessary because of the mesh network, does that mean every time the IP changes I have to reconfigure the printer?
Short answer: no.
A bit longer answer:
An IP address is somewhat optional on the same local network subnet, as devices actually "find" each other by their MAC hardware addresses. However, if network communications have to traverse to the Internet, IP addresses are definitely required.
Typically, by default, dynamic IP addresses are assigned to network clients by your network's router, regardless if the network is mesh-based or not. That means over time the assigned address may change. This is were using a static IP address, for devices like printers, helps ... but it is not mandatory. That's because each network client maintains a small "database" file that stores the IP address/MAC address association. You can see the contents of this file by using the following command in the Terminal app: arp -a
Is there a way to configure the printer/scanner without relying on the IP address?
Yes, but only if you connect this device directly to the Mac by USB.
Thank you for all your help, it is much appreciated.
HP 8600 not scanning
