My iPhone 13 doesn't ring when someone calls
I do not have any privacy settings on, nor the do not disturb, my phone isn’t ringing and I’m missing. Important calls! Anyone help?
[Re-Titled by Moderator]
iPhone 13, iOS 18
Question marked as
This is a common iPhone issue that can be frustrating, especially when you're missing important calls. Let's troubleshoot step by step:
- Check your volume settings:
- Use the volume buttons on the side of your iPhone to make sure your ringer volume is turned up
- Go to Settings > Sounds & Haptics and make sure the volume slider under "Ringers and Alerts" is turned up
- Make sure "Change with Buttons" is enabled so you can adjust ringer volume with the side buttons
- Check your silent switch:
- Look at the physical switch on the left side of your iPhone
- If you see an orange indicator, your phone is in silent mode
- Flip the switch so the orange is no longer visible
- Verify Focus modes:
- Swipe down from the top-right corner to open Control Center
- Check if any Focus mode is active (Do Not Disturb, Sleep, Work, etc.)
- Tap to turn it off if one is active
- Also go to Settings > Focus to ensure no Focus modes are scheduled
- Check your call forwarding settings:
- Go to Settings > Phone > Call Forwarding
- Make sure it's turned off
- Check your Bluetooth connections:
- Your calls might be routing to a connected Bluetooth device
- Go to Settings > Bluetooth and disconnect any devices you're not using
- Check for software updates:
- Go to Settings > General > Software Update
- Install any available updates
- Restart your iPhone:
- Press and hold the side button and either volume button until the slider appears
- Drag the slider to turn off your iPhone, then press and hold the side button to turn it back on
- Check your ringtone:
- Go to Settings > Sounds & Haptics > Ringtone
- Make sure a ringtone is selected and play it to verify it works
If none of these solutions work, you may need to:
- Reset all settings (Settings > General > Transfer or Reset iPhone > Reset > Reset All Settings)
- Contact Apple Support as there could be a hardware issue with your speaker
Let me know which of these steps you've tried and if any of them resolved your issue!