How do I fix network issues on my iPhone 15?

Hi, I am using iphone15.

i am seeing frequent call drops, network issue like no service.

i have visited the apple service center but no use,

how can i claim my warranty to repair the phone



[Re-Titled by Moderator]

iPhone 15, iOS 18

Posted on Mar 11, 2025 12:10 PM

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Question marked as Top-ranking reply

Posted on Mar 11, 2025 12:15 PM

If Apple Service said there is nothing wrong with the phone then you can’t claim that it needs repair, which would be the first step in a warranty repair.


As a first step: Do you have a 3rd party VPN installed, even if you are not using it? If so, delete the VPN profile in Settings/General/VPN & Device Management/VPN. Don't just turn it off; delete the profile. If that fixes it, you can try reinstalling VPN. However, VPN actually reduces your privacy, it does not enhance it.


If you don’t have a VPN app or profile installed, or removing the profile doesn’t fix it:


  • Open Settings
    • Tap General
    • Tap Transfer or Reset Phone
    • Tap  Reset
    • Tap Reset Network Settings


    • This will erase all Wi-Fi passwords, but will not result in any other data loss.


1 reply
Question marked as Top-ranking reply

Mar 11, 2025 12:15 PM in response to akshays177

If Apple Service said there is nothing wrong with the phone then you can’t claim that it needs repair, which would be the first step in a warranty repair.


As a first step: Do you have a 3rd party VPN installed, even if you are not using it? If so, delete the VPN profile in Settings/General/VPN & Device Management/VPN. Don't just turn it off; delete the profile. If that fixes it, you can try reinstalling VPN. However, VPN actually reduces your privacy, it does not enhance it.


If you don’t have a VPN app or profile installed, or removing the profile doesn’t fix it:


  • Open Settings
    • Tap General
    • Tap Transfer or Reset Phone
    • Tap  Reset
    • Tap Reset Network Settings


    • This will erase all Wi-Fi passwords, but will not result in any other data loss.


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How do I fix network issues on my iPhone 15?

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