У меня не включается MackBook Pro. Включается черный фон с папкой, а в папке знак вопроса

Получается в интернете я нашла, что можно через command включить. Теперь у меня окно, где можно «восстановить из резервной копии…», «переустановить macOS”, “справка онлайн», «дисковая утилита». Нажимаю на любое , хочу переустановить macOS, пишет: «выберите диск», а диск не отображается…Вот любое , чтобы я не нажимала не получается

MacBook Pro 13″, macOS 13.6

Posted on Mar 12, 2025 8:55 AM

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Posted on Mar 12, 2025 10:18 AM

The question mark shows up when the last-used disk containing a valid MacOS can not be found, or that disk no longer contains a bootable version of MacOS. This can be caused by disk corruption.


From Recovery, launch Disk Utility and Repair/FirstAid the disk, run it repeatedly until it comes clean or is hopelessly stuck.


if stuck, how to proceed depends on whether you have a Trusted backup copy of your files.


if you do [have a Trusted backup copy of your files] the drive can be Erased, and a fresh copy of MacOS can be installed, and you can restore your files from backup.


if you do not [have a Trusted backup copy of your files] you need to use Startup Security Utility to allow booting from an external drive, then connect an external drive, and create a fresh copy of MacOS on the external drive. Then boot from the external drive and you can attempt to rescue some files from the damaged Internal drive.

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Question marked as Top-ranking reply

Mar 12, 2025 10:18 AM in response to Dina007pu

The question mark shows up when the last-used disk containing a valid MacOS can not be found, or that disk no longer contains a bootable version of MacOS. This can be caused by disk corruption.


From Recovery, launch Disk Utility and Repair/FirstAid the disk, run it repeatedly until it comes clean or is hopelessly stuck.


if stuck, how to proceed depends on whether you have a Trusted backup copy of your files.


if you do [have a Trusted backup copy of your files] the drive can be Erased, and a fresh copy of MacOS can be installed, and you can restore your files from backup.


if you do not [have a Trusted backup copy of your files] you need to use Startup Security Utility to allow booting from an external drive, then connect an external drive, and create a fresh copy of MacOS on the external drive. Then boot from the external drive and you can attempt to rescue some files from the damaged Internal drive.

Mar 12, 2025 10:10 AM in response to Dina007pu

auto-translate from Russian:


My MackBook Pro won't turn on. A black background with a folder is turned on, and there is a question mark in the folder It turns out that on the Internet I found that you can enable it through command. Now I have a window where you can "restore from backup...", "reinstall macOS", "online help", "disk utility". I click on any, I want to reinstall macOS, it says: "select a disk", but the disk does not show up... Here's any, so that I don't press it doesn't work

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У меня не включается MackBook Pro. Включается черный фон с папкой, а в папке знак вопроса

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