connection is not secure

This started when personal came online now I cannot sign into Safari.

MacBook Air, macOS 15.3

Posted on Mar 13, 2025 10:53 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 13, 2025 11:06 AM

First, please restart the computer in Safe Mode. When doing so, please:


A. Unplug all wired (USB, Thunderbolt, etc.) peripherals first.

B. After unplugging the peripherals, please plug in the charging cable to the wireless keyboard and the back of the iMac.

C. Hold down the power button on the back of the iMac and hold down the Shift key for up to 10 minutes until the computer restarts in Safe Mode.

D. Next, please restart normally and re-test.


If the problem continues, please do the following:


It will help us get a good idea of what is causing your problem if you provide a report of your system, that way we do not have to play 20 questions with you. The report we are requesting does NOT provide any personal information and is extremely safe to use. Please navigate towww.Etrecheck.com and download the free version of EtreCheck. Once you have you downloaded the app and installed it, please run the report and save it. This report will help us get a good idea what has been installed on your system and help us be able to diagnose what may be wrong.

 

When you have your report, you can attach it when you reply to this message and we can then review it and help you determine what is needed to get your system running well again. 

 

For instructions on how to download your EtreCheck report and attach it to your reply to this message please click How to use the Add Text Feature When Post… - Apple Community It is helpful to us if you download the report to your Desktop.

 


2 replies
Question marked as Top-ranking reply

Mar 13, 2025 11:06 AM in response to 1966Wibaux

First, please restart the computer in Safe Mode. When doing so, please:


A. Unplug all wired (USB, Thunderbolt, etc.) peripherals first.

B. After unplugging the peripherals, please plug in the charging cable to the wireless keyboard and the back of the iMac.

C. Hold down the power button on the back of the iMac and hold down the Shift key for up to 10 minutes until the computer restarts in Safe Mode.

D. Next, please restart normally and re-test.


If the problem continues, please do the following:


It will help us get a good idea of what is causing your problem if you provide a report of your system, that way we do not have to play 20 questions with you. The report we are requesting does NOT provide any personal information and is extremely safe to use. Please navigate towww.Etrecheck.com and download the free version of EtreCheck. Once you have you downloaded the app and installed it, please run the report and save it. This report will help us get a good idea what has been installed on your system and help us be able to diagnose what may be wrong.

 

When you have your report, you can attach it when you reply to this message and we can then review it and help you determine what is needed to get your system running well again. 

 

For instructions on how to download your EtreCheck report and attach it to your reply to this message please click How to use the Add Text Feature When Post… - Apple Community It is helpful to us if you download the report to your Desktop.

 


Mar 13, 2025 11:14 AM in response to 1966Wibaux

Could you provide a little more detail about the issue you’re encountering?


I’m not sure what was meant by “this started when personal came online”.


Safari does not have a login. Websites can have logins, of course.


Safari will (by default) block insecure connections to websites.


There is a means to disable that block, but I’d be hesitant to enable that particularly with a website needing a login.


The preferred solution is to fix the website connection to be secure. The best solution may involve a discussion with the website administrator, as well. Though a workaround is potentially available.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

connection is not secure

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