Apps won't download on my iPad but will do so on my iPhone SE

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Level 1

8 points

Apps won't download on my iPad but will do so on my iPhone SE

I have a valid payment method on file. I have re-started the iPad, but it won't download new free apps nor will it update existing apps. This has been the case for 12 days.

I can still download apps onto my iPhone SE, and my wife's iPad can still download apps.

Both iPads are as updated as they can be, running 15.8.3

iPad Air 2

Posted on Mar 14, 2025 6:46 AM

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Answer 1

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LotusPilot

Level 10

322,678 points

Mar 14, 2025 7:06 AM in response to Twinridge

If you have difficulties adding, updating or removing Apps from your iPad, you’ll need to check your ScreenTime restrictions:

Settings > Screen Time > Content & Privacy Restrictions > iTunes & App Store Purchases > Adding Apps - set to Allow
Settings > Screen Time > Content & Privacy Restrictions > iTunes & App Store Purchases > Deleting Apps - set to Allow
Settings > Screen Time > Content & Privacy Restrictions > iTunes & App Store Purchases > In-app Purchases - set to Allow

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Answer 2

Twinridge Author

Level 1

8 points

Mar 14, 2025 7:34 AM in response to LotusPilot

Thanks for this idea.

I don't have Screen Time turned on, so I gather that isn't the issue.

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Apps won't download on my iPad but will do so on my iPhone SE

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