I currently have the 50 GB storage in iCloud for one dollar a month. I now want to upgrade to 200 GB for $2.99 a month. When I try to upgrade, it tells me to look for a notification on my device to continue the process. I never get the notification. How do I fix this? I’ve tried all suggestions that I can find. Why is there not someone I can speak with.? I appreciate all suggestions.
iPhone 16 Pro Max, iOS 18
Re: Cannot upgrade iCloud storage
"I currently have the 50 GB storage in iCloud for one dollar a month. I now want to upgrade to 200 GB for $2.99 a month. When I try to upgrade, it tells me to look for a notification on my device to continue the process. I never get the notification. How do I fix this? I’ve tried all suggestions that I can find."
Try checking whether your iOS version is up-to-date: Settings > General > Software updates
Please rememberit is always wise to back-up your iPhone data before updating iOS
If you haven't seen them: Apple Support have an article and a video online (see below) that may be helpful:
See: Buy iCloud+ or upgrade your current storage plan - Apple Support
https://www.youtube.com/watch?v=RcqL6JqyJQQ
___________________________________________
Re: " Why is there not someone I can speak with.?"
There are links to Support at top right and at bottom left in this discussion page.
There is an Apple Support app available for download:
Eg:See: https://apps.apple.com/au/app/apple-support/id1130498044
Else: For more info. / support / contact options ( online chat / phone / email etc.):
See iCloud Support website: iCloud - Official Apple Support
or
Billing and Subscriptions Support website: Subscriptions and Billing - Official Apple Support
Re: Cannot upgrade iCloud storage
"I currently have the 50 GB storage in iCloud for one dollar a month. I now want to upgrade to 200 GB for $2.99 a month. When I try to upgrade, it tells me to look for a notification on my device to continue the process. I never get the notification. How do I fix this? I’ve tried all suggestions that I can find."
Try checking whether your iOS version is up-to-date: Settings > General > Software updates
Please rememberit is always wise to back-up your iPhone data before updating iOS
If you haven't seen them: Apple Support have an article and a video online (see below) that may be helpful:
See: Buy iCloud+ or upgrade your current storage plan - Apple Support
https://www.youtube.com/watch?v=RcqL6JqyJQQ
___________________________________________
Re: " Why is there not someone I can speak with.?"
There are links to Support at top right and at bottom left in this discussion page.
There is an Apple Support app available for download:
Eg:See: https://apps.apple.com/au/app/apple-support/id1130498044
Else: For more info. / support / contact options ( online chat / phone / email etc.):
See iCloud Support website: iCloud - Official Apple Support
or
Billing and Subscriptions Support website: Subscriptions and Billing - Official Apple Support
Cannot upgrade iCloud storage
