Unable to install app from App Store on my MacBook Air

I have a new M1 Mac, and I created an Apple ID using my personal email. Now, the problem is that I can't install any apps from the App Store.


[Re-Titled By Moderator]

MacBook Air 13″, macOS 15.3

Posted on Mar 16, 2025 12:00 AM

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Question marked as Top-ranking reply

Posted on Mar 16, 2025 1:24 AM

This Apple Account has not yet been used with the iTunes/App Store -

On a Mac;

• Open the System Settings app (in the  menu)

• Chose your Apple Account

• Choose Payment & Shipping

• Add a payment method to your account details


On an iOS/iPadOS device;

• Open the Settings app

• Chose your Apple Account

• Choose Payment & Shipping

• Add a payment method to your account details


Alternatively -

On a Mac;

• Open the System Settings app (in the  menu)

• Choose your Apple Account

• Choose Media & Purchases

• Choose View Account

• Choose Manage Payments

• Add a payment method to your account details


On an iOS/iPadOS device;

• Open the Settings app

• Choose your Apple Account

• Choose Media & Purchases

• Choose View Account

• Choose Manage Payments

• Add a payment method to your account details


You can find the acceptable payment methods for your country here;

https://support.apple.com/es/HT202631


M1 Mac mini, macOS 15.3.1;  Watch, series 10 GPS-only, watchOS 11.3.1; iPhone 16, iOS 18.3.1; TV 4th Gen, tvOS 18.3; HomePods, audioOS 18.3 and Airport Express w/ Airplay 2

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1 reply
Question marked as Top-ranking reply

Mar 16, 2025 1:24 AM in response to deepan03

This Apple Account has not yet been used with the iTunes/App Store -

On a Mac;

• Open the System Settings app (in the  menu)

• Chose your Apple Account

• Choose Payment & Shipping

• Add a payment method to your account details


On an iOS/iPadOS device;

• Open the Settings app

• Chose your Apple Account

• Choose Payment & Shipping

• Add a payment method to your account details


Alternatively -

On a Mac;

• Open the System Settings app (in the  menu)

• Choose your Apple Account

• Choose Media & Purchases

• Choose View Account

• Choose Manage Payments

• Add a payment method to your account details


On an iOS/iPadOS device;

• Open the Settings app

• Choose your Apple Account

• Choose Media & Purchases

• Choose View Account

• Choose Manage Payments

• Add a payment method to your account details


You can find the acceptable payment methods for your country here;

https://support.apple.com/es/HT202631


M1 Mac mini, macOS 15.3.1;  Watch, series 10 GPS-only, watchOS 11.3.1; iPhone 16, iOS 18.3.1; TV 4th Gen, tvOS 18.3; HomePods, audioOS 18.3 and Airport Express w/ Airplay 2

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Unable to install app from App Store on my MacBook Air

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