iPhone 12 Rear Glass Broken

Has anyone had a problem with their iPhone 12 rear glass breaking? Yesterday I took off the cover to find the glass all broken. It is very weird because I hadn’t even dropped it recently. I wonder it the case too tight? Has this happened to anyone with an iPhone 12 and does anyone know how or where I could get it fixed?

iPhone 12, iOS 18

Posted on Mar 16, 2025 5:28 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 17, 2025 10:45 AM

This Apple iPhone repair site has a cost estimator:


iPhone Repair and Service - Apple Support


Depending on which variant of iPhone 12 you have, the estimator shows US$299 to $499 for a back glass service.


If at all possible, have Apple do the service.

4 replies

Mar 17, 2025 10:26 AM in response to Sam_S123

"iPhone 12 Rear Glass Broken: Has anyone had a problem with their iPhone 12 rear glass breaking? Yesterday I took off the cover to find the glass all broken. It is very weird because I hadn’t even dropped it recently. I wonder it the case too tight? Has this happened to anyone with an iPhone 12 and does anyone know how or where I could get it fixed?"

-------


Protecting an iPhone:

Do you have AppleCare? If not, once replaced, place a liquid fix to the iPhone's screen (i.e. Liquid Nano or Liquid Armor), and use an OtterBox; retailers commonly apply this.. If so, don't apply the liquid coating, as it would cancel your AppleCare coverage. So, avoid using the liquid coating, if you have AppleCare on your iPhone. If not, look into using it.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone 12 Rear Glass Broken

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.