When downloading photos from my phone to my pc, the pc does not allow the download and gives the message: "This photo contains a virus or malware."
How do I check to see of the photos from my iphone are infected?
iPhone 11 Pro, 18
IowanAtHeart wrote:
Thanks, How do I know it is a false positive?
Details of what happened here, and what is installed here, please?
For assistance with Microsoft Windows PCs and particularly with questions or concerns with whatever anti-malware app is running on the Windows PC here, I would encourage you to contact the anti-malware vendor support organization. They may well ask for the images involved. (An Apple forum isn’t the best spot for PC and PC anti-malware questions.)
If this was referring to a Mac running macOS as a PC, contact whichever add-on anti-malware vendor is involved. Or remove the add-on anti-malware, and use the built-in anti-malware present within macOS.
It’s also quote possible that this is some advertising popup or related, as there’s more than a little sketchy advertising and scam apps and tools around. That all depends on how you’re transferring the files, and which platforms and tools are involved.
If you want to know what might be wrong with the particular image yourself (or what might be wrong within the add-on anti-malware app), you’ll have to look at the image format (or formats, if it is a polyglot) in use, and at EXIF or other embedded data, and the documentation for the anti-malware app involved, for a start.
Spurious false-positive messages arising for unclear reasons can and do arise with various add-on security tools, unfortunately. Best ask the third-party vendor there, too.
If you want to continue here, we’ll need to know if this is a Mac or Windows PC, if there is any add-on anti-malware involved use here (and what sort), what format the image is using, among other details. And uncomfortable questions, such as how valuable you are as a target for a very well-funded adversary.
Malware embedded in an image is very unlikely, but is remotely possible.
IowanAtHeart wrote:
Thanks, How do I know it is a false positive?
Details of what happened here, and what is installed here, please?
For assistance with Microsoft Windows PCs and particularly with questions or concerns with whatever anti-malware app is running on the Windows PC here, I would encourage you to contact the anti-malware vendor support organization. They may well ask for the images involved. (An Apple forum isn’t the best spot for PC and PC anti-malware questions.)
If this was referring to a Mac running macOS as a PC, contact whichever add-on anti-malware vendor is involved. Or remove the add-on anti-malware, and use the built-in anti-malware present within macOS.
It’s also quote possible that this is some advertising popup or related, as there’s more than a little sketchy advertising and scam apps and tools around. That all depends on how you’re transferring the files, and which platforms and tools are involved.
If you want to know what might be wrong with the particular image yourself (or what might be wrong within the add-on anti-malware app), you’ll have to look at the image format (or formats, if it is a polyglot) in use, and at EXIF or other embedded data, and the documentation for the anti-malware app involved, for a start.
Spurious false-positive messages arising for unclear reasons can and do arise with various add-on security tools, unfortunately. Best ask the third-party vendor there, too.
If you want to continue here, we’ll need to know if this is a Mac or Windows PC, if there is any add-on anti-malware involved use here (and what sort), what format the image is using, among other details. And uncomfortable questions, such as how valuable you are as a target for a very well-funded adversary.
Malware embedded in an image is very unlikely, but is remotely possible.
The photos from you phone are not infected. The antivirus software you have on your PC is giving false positives.
Assuming these are photos taken with the camera on your phone, then the message on the PC is false.
Thanks, How do I know it is a false positive?
They are from a camera on someone else's iphone phone. Images were texted to me.
"this photo contains a virus or malware"
