Yellow screen of death issue on my iPhone 13 Pro Max

in short, I have what the title says. Is there an in-home fix I can do or do I go to the genius bar?


Update now my phone screen is just black but I still think it is on. I am not sure what to do.



[Re-Titled by Moderator]

iPhone 13 Pro Max

Posted on Mar 17, 2025 12:55 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 17, 2025 1:12 PM

Try a Forced Restart. This is the first thing that the Apple technician will do if you take it to the Genius Bar.


Force restart iPhone - Apple Support


Follow the instructions very carefully, as this is a bit tricky. (Hint.....ignore the "slider" when it appears and keep holding the Side button in until the Apple logo appears. This might take another 10-20 seconds.)


If no luck after a few tries, it's time to take the phone in for service.



3 replies
Question marked as Top-ranking reply

Mar 17, 2025 1:12 PM in response to slicedchicken480

Try a Forced Restart. This is the first thing that the Apple technician will do if you take it to the Genius Bar.


Force restart iPhone - Apple Support


Follow the instructions very carefully, as this is a bit tricky. (Hint.....ignore the "slider" when it appears and keep holding the Side button in until the Apple logo appears. This might take another 10-20 seconds.)


If no luck after a few tries, it's time to take the phone in for service.



Mar 17, 2025 8:02 PM in response to slicedchicken480

"Yellow screen of death issue on my iPhone 13 Pro Max: in short, I have what the title says. Is there an in-home fix I can do or do I go to the genius bar?mUpdate now my phone screen is just black but I still think it is on. I am not sure what to do."

-------


Being Stuck in a Boot Loop:

Your iPhone is in a boot loop. This typically happens when you unsuccessfully download something or an update install stalls while in the process.  So, refer to my User Tip: How to Fix an iPhone in a Boot Loop - Apple Support

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Yellow screen of death issue on my iPhone 13 Pro Max

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.