Need old Apple Cash Apple Pay number

Question

Level 1

10 points

Need old Apple Cash Apple Pay number

Hi! One of the merchants I use my Apple Cash Apple Pay on is requesting a bank statement of proof of a purchase with the associated card number. The problem is Apple Cash transactions don’t have card numbers or last 4 digits of card numbers attached to them. I called Apple Cash support and they said they can’t provide me that / they can’t even see it. I’m not sure what to do, I have sent my Apple Cash transactions with the exact transaction they’re looking for but they won’t accept it because it doesn’t have that card number/ last four digits of the card associated with that transaction. Is there something I can do with Apple or green dot bank to get this information ???

iPhone 15 Pro, iOS 18

Posted on Mar 17, 2025 4:53 PM

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Answer 1

Jeff Donald

Level 8

44,532 points

Mar 17, 2025 4:55 PM in response to Lessann95

Apple Cash card in your Wallet app on your iPhone displays the last 4 digits of the card number.

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Answer 2

Lessann95 Author

Level 1

10 points

Mar 18, 2025 5:02 AM in response to Jeff Donald

No :( they couldn’t. Or they didn’t want to or couldn’t tell me due to security issues. But!!! I got it resolved and the bank statement was enough!

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Answer 3

Jeff Donald

Level 8

44,532 points

Mar 17, 2025 5:58 PM in response to Lessann95

The transaction information shows a transaction number. Green Dot can’t track/reference the transaction number to the card number?

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Answer 4

Lessann95 Author

Level 1

10 points

Mar 17, 2025 5:28 PM in response to Jeff Donald

Yes, I understand that but since the 2/21 transaction that number in the wallet app has changed. So I’m trying to figure out if there’s a way to find proof of the old card number that was associated with my Apple Pay account. so far green dot bank was no help.

[Edited by Moderator]

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Answer 5

Lessann95 Author

Level 1

10 points

Mar 17, 2025 5:46 PM in response to Jeff Donald

So the transactions aren’t but there is no card number attached to it. They’re asking for a card number that I can’t find anymore. And it’s not matching either the Apple Cash number I have rn or the Apple Cash Apple Pay number you can see. But I did match the transaction they’re talking about to one on the transaction history statement you can download but that wasn’t enough proof for the merchant!

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