Purple Screen when attempting to export images

2020 M1 MacBook Air, 16GB RAM, 1TB SSD, MacOS 14.7.4 (Sonoma)


The last two days I started having a weird problem when attempting to export images. It has happened in Preview as well as Graphic Converter 8. When I click on the export button, the screen goes purple. I took a screenshot and instead of getting a purple image, I saw a totally normal open finder window waiting for me to click on Save. If I pressed Esc, the purple screen went away and I saw the Preview window again. I tried the export a second time and when I got the purple screen, I simply hit return and the file was exported.


I just tried to run EtreCheck and it told me I was running on a Beta version of MacOS !!??!!??


I have attached a picture of the purple screen I took with my phone and also screenshots of About This Mac.








[Edited by Moderator]

MacBook Air 13″, macOS 14.7

Posted on Mar 19, 2025 11:49 AM

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Mar 19, 2025 4:08 PM in response to mudbucker

I have discovered what is causing the problem. The purple screen happens in the following situation:


— External monitor defaults to mirroring laptop


— Laptop is opened


Select Export from the File pulldown menu in Preview !!!!!!!!!


Result:


— Monitor goes completely purple


— Laptop screen opens a window to choose where to export the image


— Either closing the laptop or typing ESC causes the monitor to return to normal, but the export window has closed


I also tried this with screen mirroring to an Apple TV box and 4KTV. In this case, the laptop screen turned purple and the 4KTV screen remained normal. Closing the laptop or typing ESC again return the screen to normal.


I’m not sure I even care why exporting an image file would cause this, but I know what to avoid.



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Mar 20, 2025 3:09 AM in response to mudbucker

Just another data point: I suppose that if you try this with only the laptop, not attached to another display, and not using Airplay, it all works normally?


This is a head scratcher.


I see that you have some old stuff, suggesting you migrated everything from a previous intel mac (the old and great Soundflower has not worked for a few years now).

This probably does not harm anything since it does not run, but there could be other stuff. It is always recommendable, when switching to a new mac, to migrate only the user accounts, for this reason - old stuff, often things that were installed years ago, may break, and you may not even realize you have it.


A few more tests:


1) Does the same issue occur when in Safe Mode?


2) Does the same issue occur if booted normally, and logged in to a new user account?

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Mar 19, 2025 2:36 PM in response to mudbucker

EtreCheckPro version: 6.8.9 (68074) Report generated: 2025-03-19 15:10:11 Download EtreCheckPro from https://etrecheck.com Runtime: 2:18 Performance: Excellent Problem: Other problem Description: When attempting to import and export images in multiple apps, the enti re screen turns purple. If I take a screenshot, the result is a normal looking screen. Pressing ESC makes the purple screen go away. Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Apps crashing - There have been numerous app crashes. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. System modifications - There are a large number of system modifications running in the background. Heavy I/O usage - Your system is under heavy I/O use. This will reduce your performance. Kernel extensions present - This computer has kernel extensions that may not work in the future. Sharing enabled - This computer has sharing services enabled that could be a security risk. Hardware Information: MacBook Air (M1, 2020) Status: Supported MacBook Air Model: MacBookAir10,1 2.40 GHz Apple M1 (m1) CPU: 8-core 16 GB RAM - Not upgradeable Battery: Health = Normal - Cycle count = 194 Video Information: Apple M1 LG ULTRAFINE 3840 x 2160 Drives: disk0 - APPLE SSD AP1024Q 1.00 TB (Solid State - TRIM: Yes) Internal Apple Fabric NVM Express S.M.A.R.T. Details: 1% used, 17.50 TB written, 100% health, 16 unsafe shutdowns disk0s1 [APFS Container] 524 MB disk1 [APFS Virtual drive] 524 MB (Shared by 4 volumes) disk1s1 - iSCPreboot (APFS) [APFS Preboot] (6 MB used) disk1s2 - xART (APFS) (6 MB used) disk1s3 - Hardware (APFS) (479 KB used) disk1s4 - Recovery (APFS) [Recovery] (20 KB used) disk0s2 [APFS Container] 994.66 GB disk3 [APFS Virtual drive] 994.66 GB (Shared by 6 volumes) disk3s1 (APFS) [APFS Container] (10.26 GB used) disk3s1s1 - Macintosh HD (APFS) [APFS Snapshot] (10.26 GB used) disk3s2 - Preboot (APFS) [APFS Preboot] (6.45 GB used) disk3s3 - Recovery (APFS) [Recovery] (933 MB used) disk3s4 - Update (APFS) (4 MB used) disk3s5 - Data (APFS) [APFS Virtual drive] (472.00 GB used) disk3s6 - VM (APFS) [APFS VM] (20 KB used) disk0s3 [APFS Container] 5.37 GB disk2 [APFS Virtual drive] 5.37 GB (Shared by 2 volumes) disk2s1 - Recovery (APFS) [Recovery] (1.87 GB used) disk2s2 - Update (APFS) (1 MB used) disk4 - SanDisk Extreme 55AE 2.00 TB External USB Up to 10 Gb/s USB disk4s1 [APFS Container] 2.00 TB disk5 [APFS Virtual drive] 2.00 TB (Shared by 4 volumes) disk5s1 - P***************************y (APFS) (727.37 GB used) disk5s2 - Preboot (APFS) [APFS Preboot] (20 KB used) disk5s3 - Recovery (APFS) [Recovery] (20 KB used) disk5s4 - VM (APFS) [APFS VM] (20 KB used) disk6 - CalDigit AVPro2 3.00 TB External USB Up to 480 Mb/s USB disk6s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk6s2 [APFS Container] 3.00 TB disk7 [APFS Virtual drive] 3.00 TB disk7s2 - B********B (APFS) (2.02 TB used) disk8 - Apple Disk Image 16.00 TB (Disk Image) External Virtual Interface disk9 [APFS Virtual drive] 16.00 TB disk9s1 - B*********************r (APFS) (1.07 TB used) Mounted Volumes: disk1s1 - iSCPreboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/iSCPreboot Used: 6 MB Shared values Size: 524 MB Free: 507 MB disk1s2 - xART Filesystem: APFS Mount point: /System/Volumes/xarts Used: 6 MB Shared values Size: 524 MB Free: 507 MB disk1s3 - Hardware Filesystem: APFS Mount point: /System/Volumes/Hardware Used: 479 KB Shared values Size: 524 MB Free: 507 MB disk3s1s1 - Macintosh HD [APFS Snapshot] Filesystem: APFS Mount point: / Read-only: Yes Used: 10.26 GB Shared values Size: 994.66 GB Free: 504.80 GB Available: 527.67 GB disk3s2 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Used: 6.45 GB Shared values Size: 994.66 GB Free: 504.80 GB Available: 527.67 GB disk3s4 - Update Filesystem: APFS Mount point: /System/Volumes/Update Used: 4 MB Shared values Size: 994.66 GB Free: 504.80 GB Available: 527.67 GB disk3s5 - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Encrypted Used: 472.00 GB Shared values Size: 994.66 GB Free: 504.80 GB Available: 527.67 GB disk3s6 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Used: 20 KB Shared values Size: 994.66 GB Free: 504.80 GB disk5s1 - P***************************y Filesystem: APFS Mount point: /Volumes/P***************************y Used: 727.37 GB Shared values Size: 2.00 TB Free: 1.27 TB disk7s2 - B********B Filesystem: APFS Mount point: /Volumes/B********B Used: 2.02 TB Shared values Size: 3.00 TB Free: 984.35 GB disk9s1 - B*********************r Filesystem: APFS Disk Image Mount point: /Volumes/B***********************2 Size: 16.00 TB Free: 1.72 TB T*****************r [SMB] Server: D***********************. Share: /T*********************r Remote user: T*******************r Mount point: /Volumes/.**********e/D***********************./4**********************************2/T*****************r/ Options: nobrowse USB: USB 3.1 bus <Empty> USB 3.1 bus Intel Corporation. - USB3.0 Hub CalDigit, Inc - TS4 USB3.2 Gen2 HUB CalDigit, Inc - TS4 USB3.2 Gen2 HUB CalDigit, Inc - TS4 USB3.2 Gen2 HUB SanDisk - Extreme 55AE CalDigit, Inc. - TS4 USB2.0 Hub Texas Instruments Inc - TPS DMC Family CalDigit, Inc - TS4 USB2.0 HUB composite_device CalDigit, Inc - TS4 USB2.0 HUB Logitech - USB Optical Mouse CalDigit, Inc - TS4 USB2.0 HUB CalDigit - AVPro2 Hub CalDigit - AVPro2 Network: Interface usbmodem307MXAY380562: LG Monitor Controls Interface en3: Ethernet Adapter (en3) Interface en4: Ethernet Adapter (en4) Interface en6: Thunderbolt Ethernet Slot 0 Interface en5: Thunderbolt Ethernet Slot 1 Interface en0: Wi-Fi 802.11 a/b/g/n/ac/ax Screen sharing: Enabled Firewall: Blocked apps: com.apple.mail Stealth mode: Enabled System Software: macOS Sonoma 14.7.4 (23H420) Installed 2025-02-18 Time since boot: Less than an hour Notifications: EtreCheckPro.app one notification SuperDuper!.app one notification Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Secure Boot: Reduced Security Antivirus software: Apple and Malwarebytes Screen sharing: Enabled Unsigned Files: Apps: 7 System Extensions: [Not Loaded] Malwarebytes Engine - version 5.4.1 (Malwarebytes Corporation - installed 2024-07-24) Application: /Applications/Malwarebytes.app - version 5.4.1 (Malwarebytes Corporation - installed 2024-07-24) Description: The Malwarebytes Engine extension manages your connection to the Malwarebytes VPN service. [Not Loaded] DuckDuckGo VPN Network Extension - version 1.130.0 (Duck Duck Go, Inc. - installed 2025-03-18) Application: /Applications/DuckDuckGo.app/Contents/Library/LoginItems/DuckDuckGo VPN.app - version 1.130.0 (Duck Duck Go, Inc. - installed 2025-03-18) Description: DuckDuckGo VPN Kernel Extensions: /Library/Extensions [Not Loaded] CalDigitUSBHubSupport.kext - com.CalDigit.USBHubSupport (2.1 - SDK 11) [Not Loaded] Soundflower.kext - com.Cycling74.driver.Soundflower (2.0b2 - SDK 10.10) [Loaded] SATSMARTDriver.kext - com.binaryfruit.driver.SATSMARTDriver (0.10.3 - SDK 11) [Not Loaded] tun.kext - com.cisco.cscotun (1.0) [Not Loaded] com.equinux.VPNTracker6.kext - com.equinux.VPNTracker6 (6.9.2) [Not Loaded] OlympusDSCSCSIDriver.kext - com.olympus.CamBlockCommandsDeviceUP (3.1.0 - SDK 10.6) [Not Loaded] OMDSCSCSIDriver.kext - com.om-digitalsolutions.CamBlockCommandsDeviceUP (4.2.0 - SDK 11) [Loaded] SamsungMagicianPSSDDriver.kext - com.samsung.magicianpssd.driver (8.0.0 - SDK 11) [Not Loaded] SamsungMagicianPSSDDriverX.kext - com.samsung.magicianpssd.driverX (8.0.0 - SDK 11) [Loaded] SamsungPortableSSDDriver.kext - com.samsung.portablessd.driver (2.1.0 - SDK 11) [Not Loaded] WD1394HPDriver.kext - com.wdc.driver.1394HP (1.0.7) [Not Loaded] WDUSBHPDriver.kext - com.wdc.driver.USBHP (1.0.6) [Not Loaded] BJUSBLoad.kext - jp.co.canon.bj.print.BJUSBLoad (2.0.9) [Not Loaded] TrimEnabler.kext - org.cindori.TrimEnabler (1.0 - SDK 10.10) System Launch Daemons: [Not Loaded] 43 Apple tasks [Loaded] 178 Apple tasks [Running] 182 Apple tasks [Other] One Apple task System Launch Agents: [Not Loaded] 24 Apple tasks [Loaded] 211 Apple tasks [Running] 190 Apple tasks Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2024-12-07) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.Communicator [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2024-12-07) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.SMJobBlessHelper [Loaded] com.apple.musicapps.InstallerHelperTool.plist (App Store - installed 2022-12-27) Executable: /Library/PrivilegedHelperTools/com.apple.musicapps.InstallerHelperTool [Loaded] com.google.GoogleUpdater.wake.system.plist (Google LLC - installed 2025-02-25) Command: /Library/Application Support/Google/GoogleUpdater/Current/GoogleUpdater.app/Contents/MacOS/GoogleUpdater --wake-all --enable-logging --vmodule=*/components/update_client/*=2,*/chrome/enterprise_companion/*=2,*/chrome/updater/*=2 --system [Not Loaded] com.google.keystone.daemon.plist (Not signed - installed 2023-12-06) <Empty> [Running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2024-07-24) Command: /Library/Application Support/Malwarebytes/MBAM/Engine.bundle/Contents/PlugIns/RTProtectionDaemon.app/Contents/MacOS/RTProtectionDaemon -i C05CB8BC-3448-4D88-B270-7AB3727DD7A7.pkg [Running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2024-07-24) Executable: /Library/Application Support/Malwarebytes/MBAM/Engine.bundle/Contents/PlugIns/SettingsDaemon.app/Contents/MacOS/SettingsDaemon [Running] com.motu.coreuac.reenumerator.launchd.plist (MOTU - installed 2023-05-23) Executable: /Library/Application Support/MOTU/MSeries/com.motu.coreuac.reenumerator.xpc/Contents/MacOS/com.motu.coreuac.reenumerator [Running] com.native-instruments.NativeAccess.Helper2.plist (Native Instruments GmbH - installed 2025-02-16) Executable: /Library/PrivilegedHelperTools/com.native-instruments.NativeAccess.Helper2 [Loaded] com.om-digitalsolutions.AuthHelper3.helper.plist (OM Digital Solutions Corporation - installed 2024-09-19) Executable: /Library/PrivilegedHelperTools/com.om-digitalsolutions.AuthHelper3.helper [Running] com.rogueamoeba.aceagent.plist (Rogue Amoeba Software, Inc. - installed 2023-11-14) Executable: /Library/Audio/Plug-Ins/HAL/ACE.driver/Contents/Resources/aceagent [Loaded] com.rogueamoeba.acetool.plist (Rogue Amoeba Software, Inc. - installed 2023-11-14) Executable: /Library/Audio/Plug-Ins/HAL/ACE.driver/Contents/Resources/acetool [Running] com.wibu.CodeMeter.Server.plist (WIBU-SYSTEMS AG - installed 2023-08-09) Command: /Applications/CodeMeter.app/Contents/MacOS/CodeMeterMacX -v [Running] com.wibu.CodeMeter.WebAdmin.plist (WIBU-SYSTEMS AG - installed 2023-08-09) Executable: /Applications/CodeMeter.app/Contents/MacOS/CmWebAdmin [Loaded] fr.madrau.switchresx.helper.plist (Stephane Madrau - installed 2022-12-28) Executable: /Library/PrivilegedHelperTools/fr.madrau.switchresx.helper [Loaded] jp.co.canon.cnwidadrHelperTool.plist (Canon Inc. - installed 2022-12-22) Executable: /Library/PrivilegedHelperTools/jp.co.canon.cnwidadrHelperTool Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2024-12-07) Executable: /Library/Application Support/Adobe/ARMDC/Application/Acrobat Update Helper.app/Contents/MacOS/Acrobat Update Helper [Not Loaded] com.google.keystone.agent.plist (Not signed - installed 2023-12-06) <Empty> [Not Loaded] com.google.keystone.xpcservice.plist (Not signed - installed 2023-12-06) <Empty> [Running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2024-07-24) Executable: /Library/Application Support/Malwarebytes/MBAM/Engine.bundle/Contents/PlugIns/FrontendAgent.app/Contents/MacOS/FrontendAgent [Running] com.owc.DockEjector.plist (Other World Computing - installed 2025-02-18) Executable: /Applications/OWC Dock Ejector.app/Contents/MacOS/OWC Dock Ejector User Launch Agents: [Not Loaded] com.amazon.music.startup.plist (Not signed - installed 2022-06-28) <Empty> [Other] com.samsung.magiciansvc.plist (Not signed - Not found!) Executable: ~/Library/Application Support/Samsung/Samsung Magician/SamsungMagician.app/Contents/Service/SamsungMagicianSVC.app/Contents/MacOS/SamsungMagicianSVC [Running] com.samsung.portablessdplus.mon.plist (Samsung Electronics - installed 2024-02-28) Executable: ~/Library/Application Support/Portable_SSD/SamsungPortableSSD_1.0.app/Contents/Resources/SamsungPortableSSDMon_1.0 User Login Items: [Not Loaded] AppCleaner SmartDelete (Julien Ramseier - installed 2023-07-05) Modern Login Item /Applications/AppCleaner.app/Contents/Library/LoginItems/AppCleaner SmartDelete.app [Not Loaded] DuckDuckGo Notifications (Duck Duck Go, Inc. - installed 2025-03-18) Modern Login Item /Applications/DuckDuckGo.app/Contents/Library/LoginItems/DuckDuckGo Notifications.app [Not Loaded] DuckDuckGo Personal Information Removal (Duck Duck Go, Inc. - installed 2025-03-18) Modern Login Item /Applications/DuckDuckGo.app/Contents/Library/LoginItems/DuckDuckGo Personal Information Removal.app [Not Loaded] DuckDuckGo VPN (Duck Duck Go, Inc. - installed 2025-03-18) Modern Login Item /Applications/DuckDuckGo.app/Contents/Library/LoginItems/DuckDuckGo VPN.app [Loaded] MonitorControlHelper (Istvan Toth - installed 2024-10-04) Modern Login Item /Applications/MonitorControl.app/Contents/Library/LoginItems/MonitorControlHelper.app [Not Loaded] ON1 Photo RAW 2025 Helper (onOne Software - installed 2024-12-17) Modern Login Item /Applications/ON1 Photo RAW 2025/ON1 Photo RAW 2025.app/Contents/Library/LoginItems/ON1 Photo RAW 2025 Helper.app [Not Loaded] StartUpHelper (Spotify - installed 2025-03-18) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app [Not Loaded] CIJSULAgent (Canon Inc. - installed 2022-12-22) Modern Login Item /Applications/Utilities/Canon Utilities/IJ Scan Utility/Canon IJ Scan Utility Lite.app/Contents/Library/LoginItems/CIJSULAgent.app [Not Loaded] SpeedTestHelper (App Store - installed 2023-03-14) Modern Login Item /Applications/Utilities/Speedtest.app/Contents/Library/LoginItems/SpeedTestHelper.app [Not Loaded] coconutBattery Menu (Christoph Sinai - installed 2022-11-22) Modern Login Item /Applications/Utilities/coconutBattery.app/Contents/Library/LoginItems/coconutBattery Menu.app [Running] NTKDaemon (Native Instruments GmbH - installed 2024-06-07) Application /Library/Application Support/Native Instruments/NTK/NTKDaemon.app Applications: 687 Apple apps 161 3rd party apps 35 x86-only apps 7 unsigned apps App Extensions: Safari extensions: [Loaded] safariext - /Applications/LastPass.app [Loaded] Privacy Dashboard - /Applications/DuckDuckGo Privacy for Safari.app [Loaded] ABP Control Panel - /Applications/Adblock Plus.app [Loaded] LastPass - /Applications/OLD LastPass.app Photo editing extensions: [Loaded] ON1 Photo RAW 2025 - /Applications/ON1 Photo RAW 2025/ON1 Photo RAW 2025.app File providers: [Loaded] Google Drive - /Applications/Google Drive.app Share services: [Loaded] Send to Kindle - /Applications/Amazon Kindle.app Finder sync extensions: [Not Loaded] FinderSyncExtension - /Applications/Google Drive.app/Contents/Applications/FinderHelper.app Ad-blockers: [Loaded] Privacy Protection - /Applications/DuckDuckGo Privacy for Safari.app [Loaded] ABP - /Applications/Adblock Plus.app QuickLook Previews: [Loaded] EtreCheckQuickLook - ~/Desktop/EtreCheckPro.app com.etresoft.etrecheck4 *.etrecheck [Loaded] LogicProQuickLookExtension - /Applications/Logic Pro.app com.apple.logicx.project *.logicx QuickLook Thumbnails: [Loaded] LogicProThumbnailExtension - /Applications/Logic Pro.app com.apple.logicx.project *.logicx QuickLook Previews (legacy): EtreCheckProQL - /Applications/Utilities/EtreCheckPro.app com.etresoft.etrecheck4 *.etrecheck Internet Plug-ins: AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2020-05-13) nplastpass: 2.5.5 (? - installed 2014-05-26) AdobePDFViewer: 19.010.20099 (Adobe Systems, Inc. - installed 2020-05-13) JavaAppletPlugin: (?Not found!) AmazonMP3DownloaderPlugin101750: (?Not found!) User Internet Plug-ins: iGetterScriptablePlugin: 2.9.1 (? - installed 2022-12-22) Audio Plug-ins: Reason Rack Plugin: 11.3.9d12 build 12406 (Propellerhead Software AB - installed 2025-02-20) Zebralette3: V0.1 (Heckmann Audio GmbH - installed 2024-02-16) MOTUCoreUACAudioServerPlugin: 2.0.0+93305 (MOTU - installed 2023-05-23) FM8: 1.4.6+3 (Native Instruments GmbH - installed 2025-01-05) Synplant: 2.0.2 (NuEdge Development - installed 2024-08-29) kHs Dynamics: 2.0.16 (Kilohearts AB - installed 2023-03-06) ACE: V1.4.2 (Heckmann Audio GmbH - installed 2022-01-19) ACE: 11.9.6 (Rogue Amoeba Software, Inc. - installed 2023-11-16) AVOX CHOIR: 4.4.1 (Antares Audio Technology Inc - installed 2023-08-31) TyrellN6: V3.0 (Heckmann Audio GmbH - installed 2019-12-16) ...and 8 more. User Audio Plug-ins: Automat1: (? - installed 2022-12-22) 3rd Party Preference panels: CodeMeter (WIBU-SYSTEMS AG - installed 2023-08-09) Backup: Skip System Files: No Mobile backups: No Auto backup: Yes Volumes being backed up: P***************************y: Disk size: 2.00 TB - Disk used: 727.67 GB Destinations: B********B [Local] Total size: 3.00 TB Total number of backups: 73 Oldest backup: 2024-03-17 19:05:44 Last backup: 2025-03-19 10:45:20 T*****************r [Network] (Last used) Total size: 2.77 TB Total number of backups: 4 Oldest backup: 2025-03-14 12:41:38 Last backup: 2025-03-18 07:11:48 3 local snapshots Oldest local snapshot: 2025-03-18 07:08:04 Last local snapshot: 2025-03-19 14:27:59 Performance: System Load: 2.14 (1 min ago) 2.07 (5 min ago) 2.07 (15 min ago) Nominal I/O usage: 46.07 MB/s File system: 14.31 seconds Write speed: 3254 MB/s Read speed: 2177 MB/s CPU Usage Snapshot: Type Overall System: 7 % User: 5 % Idle: 87 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) kernel_task 26.78 % (Apple) EtreCheckPro 23.64 % (Etresoft, Inc.) helpd 14.50 % (Apple) WindowServer 12.66 % (Apple) AdobeAcrobat 5.36 % (Adobe Inc.) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheckPro 1.37 GB (Etresoft, Inc.) AcroCEF Helper (Renderer) (5) 784 MB (Adobe Inc.) AdobeAcrobat 472 MB (Adobe Inc.) mdworker_shared (16) 382 MB (Apple) Finder 278 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 687 KB / 176 KB (Apple) AdobeAcrobat 185 KB / 3 KB (Adobe Inc.) apsd 16 KB / 149 KB (Apple) rapportd 27 KB / 43 KB (Apple) WeatherWidget 23 KB / 5 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 7 (Apple) AdobeAcrobat 6 (Adobe Inc.) backupd 2 (Apple) diskimagesiod 1 (Apple) launchd 1 (Apple) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 40 MB Used RAM: 7.16 GB Cached files: 8.80 GB Available RAM: 8.84 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2025-01-23 Google Drive (0) - Installer 2025-01-27 Google Drive (0) - Installer 2025-01-30 XProtectPlistConfigData (5286) - Software update 2025-02-01 Adobe Acrobat (24.005.20400) (24.005.20400) - Installer 2025-02-03 Authorizer (0) - Installer 2025-02-03 Reason (0) - Installer 2025-02-05 Safari (18.3) - Software update 2025-02-05 macOS 14.7.3 (14.7.3) - Software update 2025-02-05 RosettaUpdateAuto (1.0.0.0.1.1738682104) - Install on demand 2025-02-05 SynthMaster 3 DEMO v3.1.1 Setup (Revision 15893) (3.1.1) - Installer 2025-02-05 SynthMaster Player v2.9.17 Setup (Revision 15288) (2.9.17) - Installer 2025-02-06 XProtectPlistConfigData (5287) - Software update 2025-02-11 Arturia Software Center (2.8.2) - Installer 2025-02-11 Pigments (6.0.1) - Installer 2025-02-11 Arturia Software Center (2.9.1) - Installer 2025-02-11 Mobile Device (1.0.0.0) - Software update 2025-02-12 Adblock Plus (2.2.18) - App Store 2025-02-12 Kindle (7.24) - App Store 2025-02-12 GarageBand (10.4.12) - App Store 2025-02-16 NTKDaemon (1.23.0) - Installer 2025-02-16 Massive (1.7.0) - Installer 2025-02-16 NTKDaemon (1.23.0) - Installer 2025-02-18 Google Drive (0) - Installer 2025-02-18 Reason (0) - Installer 2025-02-18 Panorama Reason Support (1.8.3) - Installer 2025-02-18 macOS 14.7.4 (14.7.4) - Software update 2025-02-18 RosettaUpdateAuto (1.0.0.0.1.1738682104) - Install on demand 2025-02-19 Reason (0) - Installer 2025-02-19 Nektarine (2.6.35) - Installer 2025-02-19 Reason (0) - Installer 2025-02-20 Reason (0) - Installer 2025-02-20 Panorama Reason Support (1.8.3) - Installer 2025-02-20 BlackHole: Audio Loopback Driver (2ch) 0.6.1 (0.6.1) - Installer 2025-02-20 BlackHole: Audio Loopback Driver (16ch) 0.6.1 (0.6.1) - Installer 2025-02-20 BlackHole2ch-Uninstaller - Installer 2025-02-21 Kindle (7.25.1) - App Store 2025-02-21 Logic Pro (11.1.2) - App Store 2025-02-24 SignalScope X (12.6) - App Store 2025-02-26 XProtectPlistConfigData (5288) - Software update 2025-02-27 Adobe Acrobat (24.005.20421) (24.005.20421) - Installer 2025-02-28 Mobile Device (1.0.0.0) - Software update 2025-03-04 XProtectPlistConfigData (5289) - Software update 2025-03-04 XProtectPayloads (151) - Software update 2025-03-10 Google Drive (0) - Installer 2025-03-11 XProtectPlistConfigData (5290) - Software update 2025-03-11 Adobe Acrobat (25.001.20432) (25.001.20432) - Installer 2025-03-13 Adblock Plus (2.2.19) - App Store 2025-03-13 Kindle (7.27.1) - App Store 2025-03-15 Safari (18.3.1) - Software update Clean up: ~/Library/LaunchAgents/com.samsung.magiciansvc.plist ~/Library/Application Support/Samsung/Samsung Magician/SamsungMagician.app/Contents/Service/SamsungMagicianSVC.app/Contents/MacOS/SamsungMagicianSVC Executable not found Diagnostics Information (past 60 days): 2025-03-19 11:32:02 spotlightknowledged High CPU Use (10 times) First occurrence: 2025-03-12 14:17:41 Executable: /System/Library/Frameworks/CoreSpotlight.framework/spotlightknowledged 2025-03-19 10:42:38 apfsd High CPU Use (10 times) First occurrence: 2025-03-12 14:16:52 Executable: /usr/libexec/apfsd 2025-03-17 18:37:28 Audacity.app Hang (3 times) First occurrence: 2025-03-17 07:31:41 Executable: /Applications/Audacity.app 2025-03-17 11:58:04 MOTUCoreUACAudioServerPlugin Crash (6 times) First occurrence: 2025-03-13 18:49:18 Executable: /Library/Audio/Plug-Ins/HAL/MOTUCoreUACAudioServerPlugin.driver/Contents/MacOS/MOTUCoreUACAudioServerPlugin Details: libsystem_c.dylib: abort() called 2025-03-16 10:36:01 mdwrite High CPU Use Executable: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Support/mdwrite 2025-03-16 09:34:22 ANECompilerService High CPU Use Executable: /System/Library/PrivateFrameworks/AppleNeuralEngine.framework/XPCServices/ANECompilerService.xpc/Contents/MacOS/ANECompilerService 2025-03-13 13:02:44 Finder.app High CPU Use Executable: /System/Library/CoreServices/Finder.app End of report



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Purple Screen when attempting to export images

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