User profile for user: LingLingvn
LingLingvn Author
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Help: Touch screen unresponsive error on iOS 18.3.2

The unresponsive touch screen issue occurs on iOS 18.3.2 for my iphone 16 promax Model LL/A. Whether using force or not, it still so difficulty to operate on the iPhone touch screen.

7 days passed and these error makes the operations on the iPhone still slow and seriously affects my daily works, also much stressed me caused by slowly typing messages to respond in work as by the error of this new update version!!!!

I think this update is so terrible, apple should quickly resolve this problem for customers immediately.

Posted on Mar 19, 2025 9:07 PM

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User profile for user: Axel Foley
Axel Foley
User level: Level 10
150,966 points

Posted on Mar 19, 2025 9:13 PM

This is not an error that is commonly occurring on an iPhone 16 Pro Max with iOS version 18.3.2. You may be experiencing a hardware issue/failure.

Your iPhone 16 Pro Max is covered under Apple’s 1YR Limited Warranty (US). Take advantage of this. Have your iPhone examined at the Apple Store or at an Authorized Service Center and don’t wait for this to get fixed through a software update.


Axel F.

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User profile for user: Axel Foley
Axel Foley
User level: Level 10
150,966 points

Mar 19, 2025 9:13 PM in response to LingLingvn

This is not an error that is commonly occurring on an iPhone 16 Pro Max with iOS version 18.3.2. You may be experiencing a hardware issue/failure.

Your iPhone 16 Pro Max is covered under Apple’s 1YR Limited Warranty (US). Take advantage of this. Have your iPhone examined at the Apple Store or at an Authorized Service Center and don’t wait for this to get fixed through a software update.


Axel F.

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User profile for user: Axel Foley
Axel Foley
User level: Level 10
150,966 points

Mar 20, 2025 9:15 AM in response to LingLingvn

You are welcome. I am not sure whether there are any Authorized Service Centers in Vietnam. For best information, contact 👉 Official Apple Support

——-

Here is something that you can try to see whether it helps. Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


Axel F.

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Help: Touch screen unresponsive error on iOS 18.3.2

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