How do I find my mom's iPhone?

my mom has dementia and she lost her purse and phone- she lives in Canada- I live in florida - my step dad is her caregiver- does not have an iphone and he is not tech oriented at all - can I help my mom find where this phone is from here in florida ? help ?


[Re-Titled by Moderator]


iPhone 12 Pro, iOS 18

Posted on Mar 21, 2025 8:29 AM

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Posted on Mar 21, 2025 8:33 AM

If you know your moms Apple Account and Password, you can sign into www.icloud.com with her credentials and look for it.


See this --> Find your lost iPhone or iPad - Apple Support


If you don't know the Apple Account credentials, nor was she sharing her location with you in Friends on Find My before the phone was lost, you can't track it. Apple doesn't get involved in lost or stolen devices and it would require a court order for your carrier to see if they can find its location. So hopefully, you know the account crednetials.

1 reply
Question marked as Top-ranking reply

Mar 21, 2025 8:33 AM in response to dar2027

If you know your moms Apple Account and Password, you can sign into www.icloud.com with her credentials and look for it.


See this --> Find your lost iPhone or iPad - Apple Support


If you don't know the Apple Account credentials, nor was she sharing her location with you in Friends on Find My before the phone was lost, you can't track it. Apple doesn't get involved in lost or stolen devices and it would require a court order for your carrier to see if they can find its location. So hopefully, you know the account crednetials.

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How do I find my mom's iPhone?

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