How do I regain access to my locked MacBook?

Locked out of my MacBook



[Re-Titled by Moderator]

MacBook Air 15″, macOS 15.3

Posted on Mar 22, 2025 10:44 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 22, 2025 11:15 AM

gracieclifford12 wrote:

Locked out of my MacBook


[Re-Titled by Moderator]


Locked how....


(?) Activation Lock or system lock PIN code ?


• If your previously owned Mac shows an Activation Lock window that asks for someone else's Apple Account, the previous owner may need to remove Activation Lock for you. Learn about Activation Lock on Mac.

• Your Mac might ask for a PIN code when it has been remotely locked using Find My because the owner thinks the Mac is lost or stolen. Enter the four-digit or six-digit passcode to continue.



(?) If you forgot your firmware password


If you can't remember your firmware password, schedule an in-person service appointment with an Apple Store or Apple Authorized Service Provider ( Find Locations )

Bring your Mac to the appointment, and bring your original receipt or invoice as proof of purchase.


ref: What is a firmware password on Mac? - Apple Support

What is a firmware password on Mac? - Apple Support




(?) Forgot Admin password—



If you forgot your Mac login password

https://support.apple.com/en-us/HT202860



Reset your Mac login password - Apple Support

Mac User Guide - Apple Support


If you can't reset your Mac login password

https://support.apple.com/en-us/HT212190




1 reply
Question marked as Top-ranking reply

Mar 22, 2025 11:15 AM in response to gracieclifford12

gracieclifford12 wrote:

Locked out of my MacBook


[Re-Titled by Moderator]


Locked how....


(?) Activation Lock or system lock PIN code ?


• If your previously owned Mac shows an Activation Lock window that asks for someone else's Apple Account, the previous owner may need to remove Activation Lock for you. Learn about Activation Lock on Mac.

• Your Mac might ask for a PIN code when it has been remotely locked using Find My because the owner thinks the Mac is lost or stolen. Enter the four-digit or six-digit passcode to continue.



(?) If you forgot your firmware password


If you can't remember your firmware password, schedule an in-person service appointment with an Apple Store or Apple Authorized Service Provider ( Find Locations )

Bring your Mac to the appointment, and bring your original receipt or invoice as proof of purchase.


ref: What is a firmware password on Mac? - Apple Support

What is a firmware password on Mac? - Apple Support




(?) Forgot Admin password—



If you forgot your Mac login password

https://support.apple.com/en-us/HT202860



Reset your Mac login password - Apple Support

Mac User Guide - Apple Support


If you can't reset your Mac login password

https://support.apple.com/en-us/HT212190




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How do I regain access to my locked MacBook?

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