Iphone 15 keeps turning off and on

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Iphone 15 keeps turning off and on

My iPhone keeps turning off and on repeatedly. When I charge it, it says it's at 1 percent but doesn't have the lightning symbol, though at the top it will say "0% charged." And on my lock screen, it constantly gives me a notification saying "accessory connected" even when there's nothing connected. Sometimes it will say the actual percentage and it won't turn off for a little, but eventually, it will just go back to the cycle of turning off and on and showing it at 1 percent. Also, I'd like to add that when I check the battery health, it says that the battery is unverified even though I got this phone from Verizon. The only thing I can think of on how my battery could get messed up is that I've been using a 45-watt charger even though when I looked it up, everything said that it was safe because the iPhone has a limit on how much power can be consumed. If someone could give me some tips on how to fix this, please tell me because I don't have the money for a new battery. Please and thank you.

iPhone 16 Pro

Posted on Mar 22, 2025 8:22 PM

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Answer 1

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Axel Foley

Level 10

150,972 points

Mar 22, 2025 8:53 PM in response to JMP_michael1

It sounds like your iPhone is experiencing multiple issues, likely stemming from battery-related problems. Here's a step-by-step guide to address these concerns:

1. Battery Health and Verification

The "unverified battery" message suggests that the battery might not be a genuine Apple part or there could be a hardware issue. Even if the phone was purchased from Verizon, it's possible the battery was replaced before you received it. You may need to visit an Apple Store or authorized service provider to have the battery inspected and replaced if necessary.

2. Accessory Connected Notification

This could be caused by debris or damage in the Lightning port. Try cleaning the port gently with a soft brush or compressed air. If the issue persists, it might indicate a hardware fault.

3. Reboot Loop and Charging Issues

Force Restart: Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

Press and quickly release Volume UP button
Press and quickly release Volume DOWN button
Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF).

4. Charger Compatibility

Using a 45-watt charger is generally safe, as iPhones regulate the amount of power they draw. However, prolonged use of high-wattage chargers can generate heat, which may affect battery health over time. Stick to Apple-certified chargers for optimal performance.

5. Professional Assistance

If these steps don't resolve the issues, it's best to contact 👉 Official Apple Support OR you can always get your iPhone examined at the Apple Store 👉 Genius Bar Reservation and Apple Support Options or at an Authorized Service Center for further diagnosis and evaluation.

Axel F.

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Iphone 15 keeps turning off and on

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