My iPhone camera didn’t work after updating the iOS

I had an issue about my iPhone camera not working. So I went to the apple service center, and they performed a hard restart, the tech saw that it was working again but we waited for at least 30 mins. And it went back to having a black screen for different modes. The front camera was working but the rear one is not. I still have my warranty valid till June, I just wanted to ask if this will be covered? Regardless if the issue was software or hardware related?

Posted on Mar 23, 2025 12:14 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 23, 2025 12:27 AM

From what you have described, the resolution for the issue should be covered. To ensure and double check with Apple, contact 👉 Official Apple Support OR you can always get your iPhone examined at the Apple Store 👉 Genius Bar Reservation and Apple Support Options or at an Authorized Service Center for further diagnosis and evaluation.


Axel F.

1 reply
Question marked as Top-ranking reply

Mar 23, 2025 12:27 AM in response to msmjtom

From what you have described, the resolution for the issue should be covered. To ensure and double check with Apple, contact 👉 Official Apple Support OR you can always get your iPhone examined at the Apple Store 👉 Genius Bar Reservation and Apple Support Options or at an Authorized Service Center for further diagnosis and evaluation.


Axel F.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My iPhone camera didn’t work after updating the iOS

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.