Why is my iPhone X shutting down unexpectedly?

My phone x Is shutdown unexpectedly while using it I don't know what is the problem




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iPhone 7, iOS 15

Posted on Mar 23, 2025 12:14 PM

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Posted on Mar 23, 2025 12:18 PM

This could very well be the symptoms of a significant degraded battery. Go to Settings > Battery > Battery Health and Charging. What is the battery health percentage? If it is 80% or below, you are overdue for a battery replacement. You should have replaced the battery in your iPhone at least once by now.



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Question marked as Top-ranking reply

Mar 23, 2025 12:18 PM in response to suprise294

This could very well be the symptoms of a significant degraded battery. Go to Settings > Battery > Battery Health and Charging. What is the battery health percentage? If it is 80% or below, you are overdue for a battery replacement. You should have replaced the battery in your iPhone at least once by now.



Mar 23, 2025 12:20 PM in response to suprise294

It's likely a hardware problem.......either the battery or main board.....or in rare cases, both.


Make an appointment at the Apple Store or take the phone to an authorized Apple service shop to let them check and test the phone and give you an estimate of repair cost.


You can find a list of authorized Apple service shops using this link: Find Locations


If estimated costs are high, the money might be better spend on a new phone.




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Why is my iPhone X shutting down unexpectedly?

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