How do I fix iPhone XR stuck on software update error?

I updated my iPhone Xr to the 18.3.2 with my pc and whiles, the software update started on my phone iTunes said can't be updated error now my phone is stuck at the update. the apple sign is out with the update line but it never moves, please I need help I tried to off it but it's not responding to anything I do. thank you



[Re-Titled by Moderator]

iPhone XR, iOS 13

Posted on Mar 25, 2025 2:55 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 25, 2025 4:36 AM

Hello,

Start here:

  1. Press and quickly release the volume up button.
  2. Press and quickly release the volume down button.
  3. Press and hold the side button until you see the Apple logo (could be as long as 30 seconds) 

The timing is a little critical, you may have to try it several times. See this for more detail:

If your iPhone, iPad, or iPod touch won‘t turn on or is frozen

Good luck.

1 reply
Question marked as Top-ranking reply

Mar 25, 2025 4:36 AM in response to zulk69

Hello,

Start here:

  1. Press and quickly release the volume up button.
  2. Press and quickly release the volume down button.
  3. Press and hold the side button until you see the Apple logo (could be as long as 30 seconds) 

The timing is a little critical, you may have to try it several times. See this for more detail:

If your iPhone, iPad, or iPod touch won‘t turn on or is frozen

Good luck.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How do I fix iPhone XR stuck on software update error?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.