How do I recover WhatsApp business chats on iPhone 13 Pro after restoring from iTunes?

1. Is this your corporate/organization/enterprise/School Management iPhone? Then please contact the system administrator of your corporate//organisation/enterprise/School Management
2. If it is your device, in that case, do you have any profile installed by your corporate/organization/enterprise/School Management?
   1. Erase the profile added by you If you have installed a profile on your own --> Install or remove configuration profiles on iPhone - Apple ...
   2. Please contact the system administrator of the organization who provided the profile to you

A corporate profile installed on your iPhone could potentially be affecting the backup of WhatsApp data on a PC or Mac.

Here's why:

• Restrictions: Corporate profiles can impose restrictions on apps and functionalities. These restrictions might limit activity for WhatsApp backups, allowing it to backup only via iCloud and not iTunes.
• Managed Apps: IT departments may deploy specific app backups through the profile, which could prevent iTunes backups.
• Security Settings: Corporate profiles often enforce stricter security settings that can impact app behavior. This might be the reason why the restoration process did not occur.

Here's what you can do:

• Check with IT: The best course of action is to contact your IT department. They can explain the restrictions set by the corporate profile and determine if the WhatsApp Business backup is affected. They might be able to adjust settings or suggest alternative backup methods.
• Look for App Conflicts: Check if your IT department uses a different backup system through the corporate profile.

Additional Points to Consider:

• Even if the profile isn't directly affecting the WhatsApp Business backup, it's still a good idea to check with IT. They might be aware of similar issues and have workarounds.
• While troubleshooting, always prioritize security and data integrity.

By working with IT and considering these possibilities, you can hopefully determine whether the corporate profile is the cause and find a solution that allows you to use your WhatsApp Business account effectively on your iPhone.

WhatsApp is not an Apple product. Contact the app developer here --> App Support or WhatsApp FAQ  Or Restoring your chat history - WhatsApp FAQ or Contact WhatsApp

WhatsApp Business is not an Apple product. Contact the app developer here --> Developer Website  or App Support  or WhatsApp business products - WhatsApp FAQ

Whatsapp does not provide any guidance on how to create a backup on a PC --> https://faq.whatsapp.com/search?helpref=search&query=chat%20backup%20on%20a%20PC

To my understanding, it provides a backup provision of chat history either on Google Account (Android) or iCloud (iOS).

This may help you --> https://faq.whatsapp.com/618575946635920/?cms_platform=iphone&helpref=platform_switcher