Apple TV App not opening on Roku

Recently uploaded the Apple TV app and it worked fine for about a week. Now when we try to open it, it shows the app information, then goes back to the Roku App page. How can we get it to open? Thanks in advance!


3930X,

Posted on Mar 26, 2025 7:26 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 26, 2025 8:25 PM

I would recommend to restart your Roku device (by unplugging it for a moment and plugging it back in)


If you still have issues after that, I would recommend to remove and reinstall the Apple TV app


  • From the Roku Home Screen, highlight the Apple TV app
  • Press the Star button on your remote and open the options menu.
  • Choose "Remove channel" and confirm.
  • Restart your Roku device again.
  • Go to the Roku Channel Store, search for the Apple TV app, and select Add channel to reinstall it.


2 replies
Question marked as Top-ranking reply

Mar 26, 2025 8:25 PM in response to 3wednesday2025

I would recommend to restart your Roku device (by unplugging it for a moment and plugging it back in)


If you still have issues after that, I would recommend to remove and reinstall the Apple TV app


  • From the Roku Home Screen, highlight the Apple TV app
  • Press the Star button on your remote and open the options menu.
  • Choose "Remove channel" and confirm.
  • Restart your Roku device again.
  • Go to the Roku Channel Store, search for the Apple TV app, and select Add channel to reinstall it.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple TV App not opening on Roku

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.