How do I request refund for unauthorized deduction by Apple?

On March 27th 2025, I received from my bank that 20.58$ were taken from my credit card and the merchant name was Apple.com/bill cork IRL. In addition to that, I received no message from my bank account when the money was taken. I’m very confused since I have no idea what APPLE.COM/BILL CORK IRL is. Please refund my money.



[Re-Titled by Moderator]

iPhone 13 Pro, iOS 18

Posted on Mar 28, 2025 6:24 AM

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Question marked as Top-ranking reply

Posted on Mar 28, 2025 6:36 AM

Do any or all the charges display when you review your recent purchases here,


https://reportaproblem.apple.com/


Charges display per item. Receipts or statements sent by Apple may display multiple items as a single purchase. Purchases generally are taxable and you must take that into consideration. 


If you need to request a refund, instructions are provided at the link below,


If you want to cancel a subscription from Apple - Apple Support


Request a refund for apps or content that you bought from Apple - Apple Support


If additional assistance is required from Apple Support, please use the links below to contact Apple. If you’re in the US please call  1-800-MY-APPLE or outside the US, consult the support articles below.


Contact Apple for support and service - Apple Support


Live Chat with an Apple Advisor in Messages


Live Chat not available in all countries and regions. 

5 replies
Question marked as Top-ranking reply

Mar 28, 2025 6:36 AM in response to Mouna_1836

Do any or all the charges display when you review your recent purchases here,


https://reportaproblem.apple.com/


Charges display per item. Receipts or statements sent by Apple may display multiple items as a single purchase. Purchases generally are taxable and you must take that into consideration. 


If you need to request a refund, instructions are provided at the link below,


If you want to cancel a subscription from Apple - Apple Support


Request a refund for apps or content that you bought from Apple - Apple Support


If additional assistance is required from Apple Support, please use the links below to contact Apple. If you’re in the US please call  1-800-MY-APPLE or outside the US, consult the support articles below.


Contact Apple for support and service - Apple Support


Live Chat with an Apple Advisor in Messages


Live Chat not available in all countries and regions. 

Mar 28, 2025 7:29 AM in response to Mouna_1836

The odds are scammers have compromised your payment method (credit/debit card) when it was used a ATM or inserted into a transaction terminal. The scammers then took your card details and added them to their Apple Account and purchased products and/or services from Apple.


Please contact the fraud department at the issuing bank using the number printed on the back of the card.

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How do I request refund for unauthorized deduction by Apple?

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