Notifications being delivered quietly only

Not sure someone else is experiencing this, but I would love to get some help troubleshooting this. Some apps on my phone ONLY delivers notifications quietly despite all settings being correctly configured for the app to make a notification sound. Apps like Wallet, SoFi, Santander, Podcast (just a few examples) only delivers notifications quietly. I don't have DND enabled. I don't have any FOCUS enabled. I checked the notification settings within the app but also on the iPhone settings. EVERYTHING is set to make a sound when notification comes, but yet, it ONLY delivers them quietly. I have factory reset the phone WITH and WITHOUT the backup. I deleted the old backups and started all the configurations from scratch (yes, reinstalled ALL 70+ apps again). And NOTHING, absolutely NOTHING resolves this issue. I contacted the developers for some of the apps, troubleshot for hours and nothing seemed wrong on the app side. It's not a sound issue because all other apps send sound notifications with no issue.


Anyone having similar issue? Any tips of what else I can try?

Ps.: The only other apple device I have is an apple watch, but I also tried factoring reset the phone without the watch and this also did not solve the issue! Any tips?

iPhone 16 Pro Max, iOS 18

Posted on Mar 29, 2025 1:58 AM

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Mar 29, 2025 2:05 AM in response to andrelesouza

Check this, first.


Or Use and customize the Action button on iPhone - Apple Support (IN)




Then please check the following.



Notification Preview when Screen is Locked, Notification Alerts, Notification OFF, and much more...


  1. To get Notifications when the Screen is locked see the pic below which is self-explanatory
  2. To turn ON notifications selectively for apps, go to Settings > Notifications > Scroll Down to the App and turn ON notifications... Change notification settings on iPhone - Apple Support (IN)
  3. Some apps have their own notification settings over and above the iOS notification settings: An example of Instagram Notification settings is given below
  4. Help for Notification Alerts --> No Notification Alerts - Apple Community


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Notifications being delivered quietly only

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