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lb1982 Author

Level 1

4 points

Iphone displaying green lines can't restart it

my Iphone is displaying green lines and I can't do a force restart

iPhone 13 Pro Max, iOS 18

Posted on Mar 29, 2025 8:53 PM

Top-ranking reply

Zachyy

Level 7

21,729 points

Posted on Mar 29, 2025 9:02 PM

A Forced Restart will almost always perform, unless there is a physical issue with the buttons. But you are on the right track, and it can take a few tries to get a Forced Restart right. Be sure to perform it quickly and ignore the Power Off Slider that appears midway.

Press and quickly release the Volume Up Button
Press and quickly release the Volume Down Button
Press and hold the Side Button until you see the Apple Logo

Then if that doesn’t help, I would suggest service at your nearest Apple Store Genius Bar or an Apple Authorized Service Provider, as there could be an issue with the display.

Apple Store Genius Bar: Genius Bar Reservation and Apple Support Options - Apple

Apple Authorized Service Provider: Find Locations

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Iphone displaying green lines can't restart it

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