How do I resolve my phone showing as lost iPhone on lock screen?

I am not able to see my messages or send people texts either. I got this phone a couple months ago and I haven't run into problems until now.


[Re-Titled by Moderator]

iPhone 16 Pro, iOS 18

Posted on Mar 31, 2025 12:19 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 31, 2025 11:46 PM

Turn off Mark As Lost on a device

When you find your lost device, turn off Mark As Lost.

  1. In the Find My app  on your Mac, click Devices.
  2. In the Devices list, select the device you marked as lost, then click the Info button  on the map.
  3. Under Mark As Lost, click Pending.
  4. Click Turn Off Mark As Lost.
  5. Click Turn Off to confirm.

You can also turn off Mark As Lost from your iPhone, iPad, iPod touch or Apple Watch by entering the device’s passcode (the one you use to unlock your device).

Note: You can’t turn off Mark As Lost remotely from another Mac. You can only turn it off directly on the Mac that you marked as lost — by entering the numeric passcode you set up when you marked your Mac as lost.

If you forget your device passcode, you can recover it using Find My iPhone on iCloud.com. See Use Lost Mode in Find My iPhone on iCloud.com in the iCloud User Guide.



Turn off Lost Mode on an iPhone, iPad, iPod touch or Apple Watch

  1. In Find Devices on iCloud.com, select the device in the All Devices list on the left.
  2. Click Lost Mode, click Stop Lost Mode, then click Stop Lost Mode again.


Use Lost Mode in Find Devices on iCloud.com - Apple Support


1 reply
Question marked as Top-ranking reply

Mar 31, 2025 11:46 PM in response to cate150

Turn off Mark As Lost on a device

When you find your lost device, turn off Mark As Lost.

  1. In the Find My app  on your Mac, click Devices.
  2. In the Devices list, select the device you marked as lost, then click the Info button  on the map.
  3. Under Mark As Lost, click Pending.
  4. Click Turn Off Mark As Lost.
  5. Click Turn Off to confirm.

You can also turn off Mark As Lost from your iPhone, iPad, iPod touch or Apple Watch by entering the device’s passcode (the one you use to unlock your device).

Note: You can’t turn off Mark As Lost remotely from another Mac. You can only turn it off directly on the Mac that you marked as lost — by entering the numeric passcode you set up when you marked your Mac as lost.

If you forget your device passcode, you can recover it using Find My iPhone on iCloud.com. See Use Lost Mode in Find My iPhone on iCloud.com in the iCloud User Guide.



Turn off Lost Mode on an iPhone, iPad, iPod touch or Apple Watch

  1. In Find Devices on iCloud.com, select the device in the All Devices list on the left.
  2. Click Lost Mode, click Stop Lost Mode, then click Stop Lost Mode again.


Use Lost Mode in Find Devices on iCloud.com - Apple Support


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How do I resolve my phone showing as lost iPhone on lock screen?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.